Organisation: Leicestershire County Council
Work Location: County Hall Glenfield LE3 8RA
Worker Category: Hybrid Worker
Salary: £25,998-£27,273 per annum (pro-rata for part-time)
Working Hours: 37 per week
Contract Type: Permanent
Closing Date: 23rd December 2024
Interview Date(s): W/C 6th January 2025
About the Role
An opportunity has arisen for a well-organised and resilient individual to join the Children and Family Services as a Social Work Co-ordinator in the Business Support Team, to support with the Child Decision Making Panel. This role is part of the wider Business Support Service and as such an important part of this role is to provide back up to colleagues across locality areas and to assist in handling urgent work on a day-to-day basis.
What we offer:
* Guaranteed contracted hours.
* Opportunities to progress within a large public sector organisation.
* Excellent Local Government Pension Scheme.
* Generous annual leave entitlement.
* Access to staff wellbeing and counselling service.
* Access to an employee discount scheme, providing a whole host of retail discounts including your supermarket weekly shop and gym membership!
* Work for an organisation which 95% of our staff say is a good employer.
Main duties and responsibilities:
1. Maintain accurately and keep up-to-date, a range of computer-based monitoring systems to support service areas. Use these databases to produce ad hoc summaries and analyses of information, involving manipulation of data and creating new spreadsheets as required, to ensure the need for timely accurate and complete information, including CFS Software Systems as directed by managers.
2. Ensure that incoming and outgoing correspondence and generic inboxes and duty lines are appropriately managed/recorded/tracked/progressed and prioritised in accordance with service requirements.
3. Compose and send out routine correspondence, emails, reports, minutes, and other documentation.
4. Maintain diaries and associated records and support all admin tasks for the Child Decision Making Panel for the Head of Service, including minuting the meeting and distributing the minutes once approved, maintaining confidentiality and being mindful of the sensitive nature of the information.
5. Collect, interpret, and maintain statistical information including Health Assessments, medicals, and dental records, undertake a range of financial routines including BACS payments, petty cash and purchases, and monitor budgets associated with service requirements.
6. Provide advice and/or information relating to the teams as required, including to partner agencies and members of the public.
7. Support the administrative resource within other locality offices as and when required, which may involve working at other localities on a semi-permanent basis, to support locality teams when contractors and other visitors are on site.
About You: To apply for this post you must:
* Have recognised academic qualifications e.g. 'GCSE', 'A' Levels, Vocational Quals, Professional/Further Education Quals in relevant area. NVQ 2 in Business Administration or equivalent or equivalent level of relevant experience.
* Possess good computer skills, including MS Word, Excel, with the ability to use spreadsheets and perform basic data analysis. Provide evidence of establishing and maintaining manual and electronic admin systems.
* Exhibit excellent organisational and customer care skills with good written and oral communication skills. Ability to communicate clearly and accurately by telephone, in person or in writing to a wide range of people (internal and external).
* Have experience of working in an administrative, financial and secretarial setting.
* Be able to produce accurate work to deadlines and provide evidence of numeracy, literacy and statistical analysis skills.
* Work effectively as a member of a team and manage staff.
* Prioritise own workload and work under minimum supervision, with a flexible approach to changing deadlines and priorities.
You must also have an understanding of, and commitment to, equality, diversity and inclusion.
In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
Sharon Wright - Senior Business Support Officer
Telephone: 0116 305 5966
Email: sharon.wright@leics.gov.uk
How to Apply
Leicestershire County Council is an inclusive organisation that is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.freshdesk.com/support/home.
By applying for this post, you agree to our Terms and Conditions.
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