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Retail Customer Advisor (Brighton Western Road) - 24 hours, Brighton and Hove
Client:
Three UK
Location:
Brighton and Hove, United Kingdom
Job Category:
Retail
EU work permit required: Yes
Job Reference:
0d939ed5d4c6
Job Views:
3
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our products will help us achieve high standards and sales targets.
Key Responsibilities:
1. Customer Engagement: Enhance the customer journey through meaningful interactions, making customers feel valued.
2. Service Excellence: Create exceptional experiences by promoting our products and services.
3. Performance Enhancement: Achieve KPIs by driving sales and meeting goals.
4. Solution Efficiency: Provide personalized solutions for mobile or network inquiries promptly.
Qualifications:
We seek individuals eager to 'wow' customers by demonstrating how technology can improve everyday moments. Key qualities include:
* Customer Focused: Passionate about delivering excellent service and understanding customer needs.
* Team Collaboration: Able to work well within a team.
* Problem Solving: Proactive in resolving customer challenges.
Full training provided; prior product knowledge not required. Ambition and willingness to learn are most important.
Additional Information:
We value our people and offer a supportive, inclusive culture. Our benefits include:
* Free staff handset + unlimited SIM
* 4.5% employer pension contribution
* Life assurance
* Holiday allowance: 31 days + 2 bank holidays + 3 personal days (pro-rata)
Retail-specific benefits include:
* A Tastecard membership
* Uber spending money
* Discounts across retailers and activities via Perks at Work
* Opportunities to win awards
We are committed to diversity, inclusion, and providing reasonable adjustments during the application process. We look forward to your application and joining Team Three!
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