About Persistent
We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 14 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $300.6M revenue in Q3FY24, delivering 13.7% Y-o-Y growth. Our 23,000+ global team members, located in 21 countries, have been instrumental in helping the market leaders transform their industries. We’re also pleased to share that Persistent has been recognized as the “Most Promising Company” of the Year at the 2023 CNBC-TV18 India Business Leader Awards and named a Leader in Everest Group’s Talent Readiness for Next-Generation IT Services PEAK Matrix® 2023. We also won four 2023 ISG Star of Excellence™ Awards, reflecting the highest standard of customer service excellence. Throughout this market-leading growth, we’ve maintained strong employee satisfaction - over 94% of our employees approve of the CEO, and 89% would recommend working at Persistent to a friend.
About Position and details:
* Role : EUC Build Engineer
* Location: Birmingham
* Job Type: Permanent role
* Onsite: 5 Days to office
Summary : The Build Engineer, End User Computing (EUC) is office based in Birmingham. Working with the Administrator, IT they will procure, receive, configure and ship all required IT items to new starters. Will need to drive and have own car.
Functional Knowledge:
* Windows 11
* MS Office 365
* PC Hardware Skills
* Apple Devices (iPhone and iPad)
* Microsoft Intune (for Mobile Device Management)
* Knowledge of build process and use of client imaging products
* TCP/IP Protocols, DNS and routing
* Knowledge of LAN/WAN/WiFi
* Anti-Virus and Encryption software
* RingCentral Telephony
* Printing
Key Responsibilities
* Procure, configure, package and ship IT hardware including laptops, mobile phones and tablets
* Accurately record, update and document requests using the IT service desk system
* Manage end to end project delivery
* Update the Asset Management system as appropriate
* Identify & implement service and support improvement and efficiency initiatives
Skills
* Proactive – identify and resolve issues
* Ability to investigate, to think logically and reason out problems
* Ability to prioritize workload and work on own initiative
* Excellent time management and organizational skills
* Capable of working to tight deadlines
* Assess end user’s requirements and offer training to further end user’s own understanding
* Excellent written and verbal communication skills both technical and non-technical
* Ability and inclination to learn new skills as required
“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”