The Role
As the Field Manager, you will oversee a network of installers, ensuring the safe, timely, and on-budget delivery of gas boiler and heat pump installation projects, while maintaining high standards of customer service. This role requires experience in managing both direct labour and subcontracted teams, including onboarding processes. You will be responsible for the operations of all on-site installations, coordinating with support teams, gas engineers, and heat pump installers. Your focus will be to motivate and engage your team to meet operational targets, uphold standards, and drive business strategy while striving to improve contract performance continuously. Regular travel within London and Kent.
Key Responsibilities
1. Ensure a seamless project handover from the internal retrofit team.
2. Ensure compliance with health and safety regulations, building codes, and license requirements.
3. Use data and management information to identify performance trends, address underperformance, and engage in regular coaching and feedback with the team.
4. Oversee the daily coordination of the installation teams, including site assessments, material measurements, and orders.
5. Manage the installation process from start to finish, offering technical support when ne...