Job summary This is an exciting role front of house, working closely with clinical colleagues to ensure our patients receive the highest standard of care.The role requires someone who has a great level of attention to detail and good organisational skills for managing in a busy environment. Excellent communication and customer service skills are essential for dealing with colleagues, patients and families.The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role. Main duties of the job The post holder will be required to admit/discharge and transfer patients, answer telephone enquiries, create appointments and arrange transport for patients. With training the role includes answering queries from Private patients accessing services through Parkside ward and directing them to the various areas of the hospital delivering the service.The post holder will be responsible for ensuring the reception area is tidy & well organised and that office supplies and stationary are ordered and kept stocked up. About us As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan there is truly something for everyone Date posted 30 December 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 to £23,615 a year Part time ward receptionist 2 days per week Contract Permanent Working pattern Part-time Reference number 184-OL-OR-596 Job locations Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA Job description Job responsibilities Please see the Job Description for further information, as well as a full list of duties and responsibilities. Job description Job responsibilities Please see the Job Description for further information, as well as a full list of duties and responsibilities. Person Specification Qualifications Essential A good standard of general education. Experience Essential Hospital Receptionist experience. Desirable Experience in Working in a Private Healthcare environment. Person Specification Qualifications Essential A good standard of general education. Experience Essential Hospital Receptionist experience. Desirable Experience in Working in a Private Healthcare environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)