We are on the hunt for a talented People Partner/HR Manager to join our team as Senior People Partner.
We are looking for a data driven, commercially minded and experienced Partner to join our People Team. As Store Partnerships Manager, you will take a lead in our Store Partnerships function, driving the People strategy through effective relationships across our stores nationwide. Working closely with the Head of People and managing a team of People Partners and Advisors, you will support our store colleagues in making data led and commercial people decisions, always in line with our values. This role will involve regular travel across our stores nationwide.
About this role
* Partnering with our Regional Managers across the UK to develop and implement a People strategy that drives performance within their regions. Ensuring regions have clear talent management processes in place and data insights are regularly reviewed with clear actions taken.
* Managing a team of People Partners and Advisors to coach and support store management teams in the delivery of the people elements of their store business plans.
* Conducting regular People Store Visits across our stores nationwide to provide in-depth support to store teams, following up with reporting, actions and insights.
* Providing comprehensive advice, support, and guidance on all people-related matters through the employee lifecycle. Management of employee relations cases in line with Company policies & procedures, employment law, and demonstrating best practice to drive consistency whilst ensuring that cases are managed in a timely manner; using these opportunities to coach, challenge, and upskill managers. Escalation point for more complex ER cases.
* Effective coaching and guiding of their team in their decision making, career, and personal development.
* Partnering with Pay & Reward Manager and Talent Development Manager to interlink functions to maximize delivery of the overall People strategy.
* Regular review of company and regional dashboard data to drive thinking and decision-making.
* Championing governance controls including effective management of our onboarding, checks, and legal responsibilities.
* Deputizing for the Head of People in store-related matters.
* Taking insight of our engagement levels across the UK through regular review of exit interview feedback, company surveys, and feedback from store visits. Communicating feedback to key stakeholders and identifying areas for improvement.
* Supporting stores in the delivery of their base payroll budgets, helping them make people decisions that aid this cost control, whilst aligning with our people strategy.
* Leading change management processes that impact our stores, including new store openings, restructures, closures, and TUPE.
* Working with the wider People team to regularly review policies and procedures in line with legislation changes and industry trends.
* Acting as a champion of wellbeing initiatives and raising awareness of available support across all regional teams.
* Treating our in-store colleagues as our customers, maintaining strong standards of service to their queries, questions, and concerns.
* Project work across the full employee lifecycle.
About you
* Experienced HR Professional (ideally at People Partner/HR Manager level) with demonstrable experience and a strong comprehensive understanding of HR best practices and trends.
* Influencing at all levels, including the most senior leaders, on issues varying from strategic to operational and tactical.
* Experience in managing HR systems, reporting, and analytics to make informed and effective business decisions to drive operational improvements.
* Genuinely cares about delivering an excellent customer experience and thrives in a fast-paced operation; naturally passionate about people, calm under pressure, and fun to be around.
* Supportive approach, maintains a positive attitude at all times; self-aware and open to feedback; does not become defensive when receiving feedback but sees it as an opportunity to grow & develop.
* Adapts quickly to change and new priorities to ensure deadlines/targets are met whilst keeping the team up to date and motivated.
* Confident and able to admit mistakes, learn from them, and inspire others to do the same.
What we offer
* Holiday – enjoy a well-deserved break with 33 annual leave days per year.
* Discount – treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in our food halls.
* Hybrid working – a combination of office and home working to help balance your work-life balance.
* Pension – save for the future with our company-contributed enhanced Group Pension Plan.
* Season ticket loans – spread the cost of travel with an interest-free loan.
* Access to Wagestream – support your financial wellbeing, with the ability to access earnings ahead of payday, save for the future, and financial advice.
* Access to Retail Trust – seek confidential support, free counselling service, and discounted retail rewards with our employee wellbeing platform.
* Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
* Study assistance – invest in your professional development with funded courses and qualifications.
* The little things to keep you going through the day – free tea, coffee, and milk.
* Collaborative office space – with access to our wellbeing room and book swap.
* Invites to our annual company conference, summer, and Christmas social events.
* And more including…life assurance, eye care, cycle to work scheme…oh and a dog-friendly office.
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