We are looking for a Field & User Support Analyst to work within the public sector.
Location: Onsite - Dudley, Bradford
About the role: You will be responsible for installing, supporting, and maintaining network and mobile communication devices to ensure the provision of specified services and meet associated service level agreements.
Essential Skills: The ideal candidates will hold MV clearance and have an extensive Field & User Support background, with the following skills/experience:
* Knowledge around Radiocommunications, preferably Airwave Radio network.
* Experience of a secure private mobile communications network used by emergency services to support public safety.
* Experience in supporting and administering overt radio communications, duties include managing, configuring, and maintenance of Motorola and Sepura radios across the estate.
* Experience of IT second line support, ideally relating to a computing environment.
* Experience in resolving complex technical problems relating to deployed devices.
* Experience around Motorola Integrated Terminal Manager (ITM) and Sepura Radio Manager. (Desirable)
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