South Western Ambulance Service NHS Foundation Trust
This is a key role within the operations structure reporting directly to the Head of Operations and managing the 'administration line' for the County. This role will assist in the smooth running of the County, provide additional resilience at a local level and be a full member of the County Management team. This role will provide leadership to the staff working within the County, provide direct support to the Head Of Operations and other senior operational staff working within the County and provide a primary point of contact for staff working in other Directorates in Trust HQ. The County Business Manager will act as the link between administrative functions at a County level and Trust HQ.
Main duties of the job
1. Provide line management, direction, welfare and support to the Operations Officer Support role and Apprentices. This includes undertaking career conversations, supporting staff health and wellbeing and all aspects of line management.
2. Work directly to the Head Of Operations and with the Deputy Head Of Operations to ensure the efficient and effective operation of the County.
3. Provide administrative expertise and guidance to the senior operational managers. This includes assisting in workload planning, helping to forecast forwards and assisting the Operations Officers in their day to day management role (particularly when they are acting as Lead Operations Officers in the County Hub/Office).
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
The role is based in Bristol, a lively yet laid-back city with top class shopping, street food, dynamic events and friendly festivals and excellent national and international transport links.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills and resources you need to thrive in your role.
You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.
Job responsibilities
For further information about this role please see the attached job description and person specification.
Person Specification
Education and qualifications
* Educated to degree level, or has demonstrable administrative experience.
* 5 GCSEs (Grade C or above) or equivalent including English
* Evidence of ongoing personal development
Previous experience (Paid/Unpaid relevant to job)
* Experience of line managing staff
* Previous administrative experience working at a senior level with demonstrable responsibilities that can be clearly articulated
* Experience of gathering, analysing and reporting on a range of data and information
* NHS experience
* Previous PA experience
Skills, knowledge and ability
* Competent in using Excel, Word, Outlook, email and the internet.
* Report writing skills and the ability to interpret and analyse information and present this in a variety of formats and high standard reports
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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