General information Reference 003401 Location United Kingdom, Bristol, Bristol Work Place Hybrid Region UK Job Profile Lockton - Experienced Professional Title SME Team Manager Description The purpose of this role is to lead a team of employee benefits Consultants and Analysts, whilst managing a portfolio of SME clients, as well as supporting the growth of the business. Team Leadership Supervise and monitor the day-to-day performance of direct reports and provide support as appropriate. Undertake Performance and Development Reviews of all direct reporting staff in accordance with Lockton requirements. Support and coach associates to assist, where possible, in achieving their goals, productivity and effectiveness, together with challenging their performance and contribution. Ensure resource is allocated appropriately across teams to achieve objectives. Understand, accept and promote the Lockton culture remaining consistent with the organisation’s philosophies and mission statement. Account Management Provide support to the Account Management team and New Business Executives in the overall servicing of client’s policies. Effectively manage all renewals and adjustments in a timely and professional manner. Conduct all key tasks in a compliant manner in line with Lockton protocols and procedures. Accurately prepare client and market documentation. Obtain quotations both for new and renewal business. Check policy documentation and accounts for accuracy prior to issue to the client. Identify the client risk exposures and advise on solutions including cost containment options. Manage UK SME clients, and if appropriate, co-ordinate global insurance programmes. Where required engage with other divisions of Lockton to produce bespoke client solutions. Candidate Profile CII Qualification, IF7, GR1 preferable. Proven track record of effective stakeholder management. Effective people management skills including the ability to identify developmental needs for Associates and to provide appropriate mentoring and coaching. Leadership and strong interpersonal and communication skills to interact with Associates at all levels. A thorough understanding of and adherence to Lockton standards and procedures. Ability to interview effectively and hire prospective Associates. An understanding of People policies and procedures and ability to implement and/or know when to escalate. An ability to prioritise and maintain organisation in a fast paced business. Custom section 3 Scheduled Full Time Permanent