Job Description
User Researcher (SC Clearable)
Salary: £70,000 - £78,000 + benefits
Location: London (Hybrid)
About the Client: Our client is a dynamic organization with a global presence, dedicated to empowering local teams and driving impactful change. They offer a diverse portfolio of consulting, applications, business processes, cloud, and infrastructure services.
Key Responsibilities: As a User Researcher, you will play a critical role in understanding user needs and enhancing user experience through effective research. Your responsibilities will include:
* Research Planning: Identify research needs and select appropriate methods for projects. Develop and present comprehensive research plans outlining study goals and methodologies.
* User Engagement: Conduct user research activities, such as preparing discussion guides, creating information-gathering artifacts, and facilitating user research sessions.
* Data Analysis: Analyze findings from diverse research activities, synthesizing insights into actionable recommendations that inform design and strategy.
* Visualization: Use diagramming, journey mapping, and storyboarding to illustrate user experiences, helping stakeholders understand end-to-end service interactions.
* Stakeholder Communication: Present findings and strategic insights to stakeholders clearly and confidently, ensuring recommendations are tailored to the audience's interests and knowledge.
Desired Experience:
* Proven experience as a User Researcher (UX), preferably in public services or through consultancy roles, where research has informed data-driven business decisions.
* A strong track record of designing and executing effective research plans that meet project objectives.
* Excellent presentation skills, capable of delivering insights and recommendations effectively to diverse audiences.
* Experience collaborating with multidisciplinary teams and stakeholders across various departments and backgrounds.
* Familiarity with the government sector and active SC clearance is highly desirable.
What They Offer: Joining our client means becoming part of a global organization committed to innovation and positive change. You will work alongside talented colleagues and clients on exciting projects that truly make a difference. The inclusive culture fosters growth and collaboration, ensuring that all team members are empowered to succeed.
Application Process :
If you are an experienced User Researcher looking to progress and be part of a high-growth team, please get in touch.
Email:
LinkedIn: Josh Drain | LinkedIn