KEY RESULT AREAS Take responsibility for ensuring effective communication between all service providers within the speciality. Establish and maintain good positive working relationships with key working relations. Create and facilitate training and support with programmes of education. Lead with Haemoglobinopathy training across NGH and KGH. Actively participate in local, national, and international networking to maintain and develop expert level of knowledge in the speciality. Ensure that the importance and implications of education, research, and ideas are raised in appropriate forums in appropriate forums. Service Delivery & Development Manage a caseload of patients, as appropriate within the speciality, delivering individualised and personalised direct patient care. Delegate a caseload of patients to team. Provide clinical expertise, specialist advice and support across the whole spectrum of the service. Demonstrate specialist knowledge, skills and innovative practice in the specialist area, ensuring the delivery of appropriate evidence-based care. Support, assist and encourage the multi-disciplinary team in resolving complex patient problems, by the provision of new and innovative models of case management. Promote the philosophy of patient centred care and establish and maintain a supportive relationship with the patient and their family at all times. Governance Responsible for ensuring appropriate systems are in place to evidence ongoing compliance with local and national policies as required for CQC standards. Actively participate in audit and research and benchmarking activities to ensure effective safe and evidence based practice and lead for service. Promote and encourage nursing practice research in all relevant clinical areas. Promote the speciality by publishing and presenting innovations and research findings locally and nationally. Actively promote the specialist service throughout the Trust by establishing robust networks and links with Clinical Governance and Audit teams Acting on audits and research findings to inform and change practice as appropriate. As a clinical expert provide advice and support to assist with the management of complaints relating to the speciality and implement action plans or change of the service. Patient/Customer Service Promote the philosophy of patient centred care and establish and maintain a supportive relationship with the patient and their family at all times. Promote patient and public involvement and enhancing their experience by supporting and supporting manager with implementing new initiatives relating to patient centred care. Provide clinical expertise, specialist advice and support across the whole spectrum of the service. Raise the profile of patient and public involvement by embedding this within own sphere of practice. Demonstrate specialist knowledge, skills and innovative practice in the specialist area, ensuring the delivery of appropriate evidence based care. A visible, accessible, and assertive clinical expert to which staff and users can turn to for assistance, expert advice and support. Research To be responsible for nursing practice development within the service. Actively participate in research and benchmarking activities to ensure effective safe and evidence based practice. Promote and encourage nursing practice research in all relevant clinical areas. Promote the speciality by publishing and presenting innovations and research findings locally and nationally. Service specific Nurse Led clinics. Liaison point of contact for patients. Co-ordinate hydroxycarbamide treatment. Education in Emergency Department and Assessment unit, as well as Haematology areas. GENERAL This job description indicates the main functions and responsibilities of the post. It is not intended to be a complete list. You may be required to undertake other duties from time to time as we may reasonably require. You will be required to maintain compliance with all statutory and mandatory training requirements. The post holder will manage a small team and report to Matron.