Operations Analyst (14275) Glasgow, Scotland
Operations Analyst
Location: Glasgow
Keywords: Operations, Analyst, Financial Services, Client Servicing, Risk Management
Our client is seeking a dedicated Operations Analyst to join their dynamic team in Glasgow. This role offers the opportunity to work within a leading global financial services firm, providing a wide range of investment banking, securities, investment management and wealth management services. The successful candidate will have the chance to manage daily operations and client relationships for Global Clients across various products for global markets. This role offers hybrid working with three days in office.
* Opportunity to work within a leading global financial services firm
* Manage daily operations and client relationships for Global Clients
* Hybrid working: 3 days in office
What you'll do:
* Own the daily management and client relationships for Global Clients.
* Provide first class service and break resolution for clients over various products for global markets.
* Work closely with Global Stakeholders including Trade Support teams, Prematch and Fails, Business Units and senior management across the firm.
* Liaise/communicate with Global stakeholders and various operational groups.
* Plan and organise project, initiatives and team testing.
* Provide reporting /information to management and key stakeholders.
* Process management of various client related functions such as trade amendments, client queries & reporting within specified timescales.
* Ensure procedures are accurate, relevant and adhered to.
* Pro-actively contribute towards the drive to improve process efficiency through root cause analysis.
* Identify and timely escalate risk items to management.
What you bring:
* Background in Financial Services within Operations.
* Experience and knowledge of Client Servicing.
* Strong verbal and written communication skills.
* Ability to manage and prioritise workload and work to deadlines.
* Understanding of risk management and escalation.
* High levels of accuracy and numeracy.
* Utilization of analytical and investigative skills to a successful conclusion.
* Proactive & flexible team player.
* Ability to establish and build effective working relationships with local and global colleagues.
* Knowledge of the full Trade flow from Execution to settlement for the market & the client.
* Experience preparing team procedures and assessing/implementing team controls.
* Good knowledge of Microsoft Office applications.
* Proven track record of successful project implementation.
What sets this company apart:
Our client is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. As a market leader, the talent and passion of their people is critical to their success. They share a common set of values rooted in integrity, excellence, and strong team ethic. They provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of their culture.
What's next:
Ready to take your career to the next level? Apply now!
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