Houldsworth Centre Kenilworth Avenue ML2 7LP
An opportunity has arisen for a 27 - 30 hrs per week Patient Care Adviser within our small and friendly team.
The position is for 12 months initially but with a possibility to becoming permanent; however, this is not guaranteed.
Willow Wood Medical Practice is located within the purpose-built Houldsworth Centre, Kenilworth Avenue, Wishaw, with approximately 3600 patients, 2 GP Partners, 1 ANP, and a Practice Nurse.
We require someone who can demonstrate experience of working within a GP Practice team or who can demonstrate outstanding customer care, can multitask, and possesses a willingness to learn. We are a small, friendly, and welcoming team with a longstanding reputation for excellent patient care.
Duties include:
1. Answering the telephone
2. Arranging patient appointments
3. Dealing with enquiries
4. Relaying test results
5. Generating prescriptions
6. General administration tasks
Applicants should possess excellent skills in customer care and have a compassionate, kind, and caring nature.
Core hours will be 27 hrs per week over 5 days, rising to 30 hours over 4 or 5 days from April 2025. We require the successful candidate to be flexible to cover staff leave and absence, ideally starting at 8am Monday to Friday, with finishing times to be confirmed.
How To Apply: karon.knox@lanarkshire.scot.nhs.uk
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