Litigation Handler
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Bolton
Reporting To: Hiring Manager
Description
Are you ready to take on litigation? Do you want the challenge and responsibility of managing your own caseload? If you have a passion for recoveries, join us as a Litigation Handler at Keoghs and take the next step in your career. Here, your expertise will drive meaningful results and make a real difference.
Our Recoveries department focuses on pursuing subrogated recoveries for a range of insurer clients. We are excited to introduce the Litigation Handler role as a key addition to our growing litigation team. In this role, you will take ownership of managing a portfolio of Delegated Authority (DA) litigated cases, reviewing them thoroughly and preparing them for court submission.
Key Accountabilities
* Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved.
* Effective management of the litigation process to ensure KPI’s and SLA’s are achieved:
* Adhering to all Court deadlines
* Drafting of court documents
* Liaising with the policyholder including drafting
* Effective use of the case management system
* Reserving and all other key information is accurate and updated in a timely manner.
* Critical dates are met
* All actions/strategies are documented by way of a file note
* All documents in the history are clearly labelled
* Delivering quality work, as a minimum meeting audit benchmark standards.
* Driving own personal development.
* Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team morale.
Working Hours
* 35 hours per week
* Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
* Primary location for this role is Bolton
Experience, Skills and Qualifications
We are looking for the following skills in the Litigation Handler:
* Experience of working in a legal environment.
* Preferably experience of quantum negotiations.
* Demonstrate experience of and the ability to:
* Work to set deadlines
* Deal with calls and enquiries from customers, suppliers and/or the public
* Organise and prioritise their workload
* Work as part of a team
* IT literate: proficient in use of Microsoft Office packages (Excel and Word)
* Excellent listening and verbal communication skills
* Ability to remain calm under pressure
* Ability to take constructive feedback and set personal goals for continuous improvement.
Benefits
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Hybrid working – (Working only 1 day in the office)
* Simply Health Care Cash Plan
* Pension Contribution based 5% Employee / 3% Employer
* Davies Incentive Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death In Service – after 1 years’ service
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
*after successfully completing probation
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