Position: Fleet Coordinator
Location: East of England Showground, Peterborough (PE2 6XE)
Work Patterns: Monday-Friday. Day time hours (09:30-17:30)
Contract Type: Permanent (Full-time)
Are you an experienced and dedicated Coordinator? Are you passionate about cars and have a keen eye for detail? Do you take pride in your work and aspire to work with premium automotive brands? If so, we have an exciting opportunity for you! We are recruiting for various different roles, due to securing new business wins, so keep an eye out for further opportunities.
About Finished Vehicle Solutions:
Join our team at East of England Showground, Peterborough, where we maintain a fleet of around 4,000 luxury vehicles, including Mercedes, Volkswagen, Audi, Genesis and more. With about 150 dedicated colleagues, we are committed to exceptional service and quality.
We value our employees, offering a positive work environment and investing in your growth and development. Ready to advance your career with prestigious automotive brands? We want to hear from you!
What does the role entail?
As part of your normal duties, whilst providing a high level of customer service, you will:
1. Provide fleet management support for the Volkswagen Group demonstrator fleets.
2. Proactively manage the fleets to ensure efficient fleeting and de-fleeting in line with the brands' differing requirements.
3. Provide detailed analysis of wave planning recommendations to be presented to the brands at monthly meetings.
4. Update the brands throughout the month to ensure their ordering, registration, and defleet targets are met and on time.
5. Work with GBA to push cars through PDI to avoid any delays or shortfalls in brand targets.
6. Use the monthly and weekly reports to analyze fleet trends and ensure the integrity of data is maintained.
7. Support the employee loan program, bookings, and communicate with the VW brand around booking and handovers onsite at Knowlhill (Milton Keynes) for VWG California program.
8. Process the post and chase PCNs / Fines.
9. Order and register vehicles for the VWG brand.
What do we need from you?
We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:
1. Previous and proven track record in a customer service environment is essential.
2. Strong communicator at various levels (verbal and written) with the ability to assess individual customer needs.
3. Strong administration and data analysis experience with excellent attention to detail.
4. Automotive/Fleet/Motor Industry experience is preferred.
5. Proficient in Microsoft packages (Excel, Word, Outlook).
6. Must hold a valid driving licence, as there will be expected travel to Milton Keynes on an ad-hoc basis (Vehicle will be provided).
What We Offer:
1. Manufacturer Training: Receive comprehensive training from top automotive brands to enhance your skills and knowledge.
2. Career Development: Take advantage of excellent career development opportunities within our growing organisation.
3. Supportive Team Environment: Work alongside a friendly and experienced team of professionals who are passionate about what they do.
4. State-of-the-Art Facilities: Utilise modern equipment and facilities designed to help you perform at your best.
Benefits!
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
1. Uniform provided.
2. Flexible working hours.
3. Free on-site parking.
4. Hundreds of discounts (including retail, childcare + gym).
5. Free confidential 24/7 GP service.
6. Cycle to work Scheme.
7. Affordable loans.
8. Generous enhanced pension scheme.
9. 24/7 employee support service for you and your family with access to free counselling and much more.
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging.
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