Job summary Are you committed to making a positive change and empowering service users to achieve a better quality of life? We are currently recruiting for an experienced Assessment & Engagement Worker to work with service users and multi-agency team members in an essential liaison role. This full time, permanent position will focus on drawing in local community assets to support the delivery of recovery focussed outcomes, promoting and creating opportunities in visible recovery, harm reduction and brief interventions in the hub reception areas. Main duties of the job Work as an integral part of the service in delivering high quality interventions within the hub. Work with and support the Inclusion multi-disciplinary team Facilitate harm reduction interventions Supporting service users who are attending the reception area of the service. Contributing to service users working collaboratively to build their recovery capital and ensuring positive recovery outcomes. Ensuring service users have scheduled appointments and remove barriers to attendance. Supervising recovery supporter volunteers. Promoting visible recovery in the hub, especially in reception areas. Reducing drug and alcohol related harm to service users and the wider community Ensuring that your work is evidence based, up to date and in accordance with current policy and legislation. Ensuring the reception environment is welcoming and accessible. About us Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health.We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are.Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team Date posted 27 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 301-IT-25-6948985 Job locations Staffordshire STaRS Park House Cannock WS11 1JN Job description Job responsibilities Please refer to the attached Job Description and Person Specification for full details. A summary is provided below: To manage the reception area of the hub to ensure effective brief interventions are facilitated by staff and Recovery Supporter Volunteers. To work with service users in attendance and manage day today issues which arise in the reception area. To take the lead in managing complex behaviours in the reception and surrounding areas. To signpost to local services and empower service users to build their community networks and recovery capital. To promote visible and contagious recovery in the reception areas of the hub. To ensure that the reception team work effectively in relation to Inclusion policies and procedures. Job description Job responsibilities Please refer to the attached Job Description and Person Specification for full details. A summary is provided below: To manage the reception area of the hub to ensure effective brief interventions are facilitated by staff and Recovery Supporter Volunteers. To work with service users in attendance and manage day today issues which arise in the reception area. To take the lead in managing complex behaviours in the reception and surrounding areas. To signpost to local services and empower service users to build their community networks and recovery capital. To promote visible and contagious recovery in the reception areas of the hub. To ensure that the reception team work effectively in relation to Inclusion policies and procedures. Person Specification Qualifications Essential Evidence of continuous Professional development Willingness to undertake NVQ Level 3 in Health and Social Care Experience and Knowledge Essential Understanding and awareness of the effects of substance misuse on an individual and the community A sound experience of working with techniques such as CBT, Motivational interviewing and Solution focused therapy Skills and Abilities Essential Ability to work collaboratively with other professionals. Person Specification Qualifications Essential Evidence of continuous Professional development Willingness to undertake NVQ Level 3 in Health and Social Care Experience and Knowledge Essential Understanding and awareness of the effects of substance misuse on an individual and the community A sound experience of working with techniques such as CBT, Motivational interviewing and Solution focused therapy Skills and Abilities Essential Ability to work collaboratively with other professionals. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Inclusion Address Staffordshire STaRS Park House Cannock WS11 1JN Employer's website https://www.mpft.nhs.uk (Opens in a new tab)