Front of House Coordinator – Join the Team at Norville Opticians, Gloucester Are you a friendly, organized, and customer-focused individual looking to be part of a well-established independent optician? At Norville Opticians, we have been providing quality eye care in Gloucester for over 100 years. Our practice is known for its impeccable service, high-quality eyewear, and advanced clinical care. As our resident customer service expert, you'll be the first point of contact for our patients, ensuring they receive a warm welcome and outstanding service. Your role will include managing appointments, assisting with eyewear selection, and providing essential support to the optometry team. This is a fantastic opportunity for someone who thrives in a patient-focused environment and enjoys working as part of a friendly and professional team. If you have excellent communication skills, a passion for customer service, and a keen eye for detail, we'd love to hear from you Your birthday off work No Sunday or bank holiday working Access to Simply Health (claim cashback on healthcare purchases) Retail discounts Cycle to work scheme enhanced AL and sick We are looking for a full or part time front of house team member to join us in delivering outstanding patient care. You will be an integral part of our team here, helping us drive our service offering forward, always looking for opportunities to improve and innovate. We are also looking for someone who shares our dedication to putting patients first and spending the time needed to get to the bottom of their visual needs. Equally important to us is the way you interact with patients. Providing a friendly, informative, and empathetic service is a must. Ultimately, you must be an ambassador for our brand and profession within the local community. Educating others about the benefits of independent eye care is an ongoing challenge and one that we look forward to meeting head-on with you as a part of our team. About Us We are a committed independent, dedicated to providing our patients with an exceptional experience in practice. Additional Information: Our frame selection includes Stepper, Wolf, Silhouette and more We are a team of 11 The role may require you to work some saturdays Our local community is part of our identity, and we regularly see the benefits our work has when we’re out in the area too. Click apply below and we will ensure you are contacted as soon as possible by one of our team. GBP £12.21 GBP £12.21