Job summary
As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. You'll have a vitally important part to play in creating a positive and friendly environment by answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around.
Main duties of the job
The role of Receptionist with Barchester Healthcare is very varied. You can expect to answer phone calls, greet visitors, manage the reception area, and show prospective residents and their families around. You may also be required to carry out some administrative tasks, like typing, photocopying, and filing.
About us
Barchester Healthcare is a leading provider of care homes in the UK, offering high-quality residential, nursing, and dementia care. With a focus on person-centered care, Barchester aims to create a warm and welcoming environment for its residents and their families.
Date posted: 14 February 2025
Pay scheme: Other
Salary: £11.94 an hour
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 1241774649
Job locations: Barchester Healthcare, Dudley, DY1 3EA
Job Responsibilities
ABOUT THE ROLE
Hours: Monday - Friday 3pm-6pm and every other weekend: 10am-4pm
As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOU
You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGE
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
* Free learning and development
* Automatic enrolment into our profit share scheme
* A range of holiday, retail and leisure discounts
* Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification Qualifications Essential
* No formal qualifications are required, but you will need a good telephone manner and strong communication skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Barchester Healthcare
Address: Barchester Healthcare, Dudley, DY1 3EA
Employer's website: https://www.barchester.com/
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