IT Support Engineer - Leading IT Services Provider (Central London)
About Us:We are a trusted provider of IT services in Central London, specialising in delivering tailored IT solutions to clients in various sectors, including healthcare. Our commitment to reliable and efficient IT services encompasses hardware and software support, networking, security, and disaster recovery.
The Role:We're seeking an experienced and proactive IT Support Engineer to join our dynamic team. You'll play a crucial role in maintaining and optimising clients' IT infrastructure, providing end-user support, and driving key projects across network management, cloud solutions, and security.
Key Responsibilities:
1. Network Management: Monitor network performance, enforce security standards, and manage services like file sharing and Active Directory.
2. IT Support: Provide 1st and 2nd line support, including VIP support, troubleshooting hardware and software issues, and maintaining IT systems.
3. Cloud & Vitalisation: Manage and maintain cloud platforms (Azure AD, Office 365) and virtual environments (Hyper-V).
4. IT Health & Safety: Ensure safe installation and maintenance of IT equipment and compliance with government guidelines.
5. Documentation: Maintain accurate recor...