Job Title: Head of Property Management
Location: North West London
Salary: £45,000 - £55,000
The Opportunity:
My client, a growing and well-established property group, is seeking a senior-level Property Management professional to lead the operations and performance of a diverse residential portfolio in London. This is an excellent opportunity for someone with strong leadership abilities, commercial awareness, and extensive experience in residential property management to take ownership and make a tangible impact.
Key Responsibilities:
* Oversee and implement strategic management of a residential portfolio (~200 properties).
* Drive performance and commercial growth while maintaining high standards of compliance and tenant satisfaction.
* Manage maintenance, contractor coordination, safety compliance, and refurbishment works.
* Lead on tenancy lifecycles including leasing, renewals, check-ins/outs, inventories, and dispute resolution.
* Maintain and develop tenant relationships, handling complaints, notices, and legal matters.
* Budget management, arrears control, financial reporting, and cost optimisation.
* Lead, mentor, and support a team of property and maintenance professionals, setting objectives and performance reviews.
* Stay abreast of legislation and best practices, ensuring full regulatory compliance.
About You:
* 5 years' experience in residential property management.
* Have experience of working with social housing tenants.
* Proven team leadership and mentoring capabilities.
* Strong organisational skills and attention to detail.
* Commercially astute, with solid financial and budgeting experience.
* Excellent interpersonal and communication skills.
* Proficient in property management software and Microsoft Office.
* ARLA, IRPM, or RICS qualifications are desirable but not essential.
* Full UK driving licence (manual) required.
What's on Offer:
* £45,000 - £55,000 annual salary
* 28 days holiday including bank holidays.
* Sick pay and additional leave over the Christmas period.
* NEST pension scheme.
* Career development and progression in a dynamic and expanding business.
If you're a hands-on property professional with a passion for leadership and operational excellence, this could be your next big move. Apply today and help drive success for a company where your experience will truly make a difference.
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