About the Role
We are seeking a highly experienced and strategic senior quality assurance manager to lead our efforts in ensuring the highest standards of quality for our products cross Europe. The ideal candidate will have a proven track record in managing quality processes, optimizing supplier relationships, and implementing continuous improvement strategies.
Key Responsibilities
• Quality Strategy Development: develop and implement comprehensive quality strategies for commodities, ensuring alignment with overall business objectives and regulatory requirements.
• Supplier Quality Management: oversee supplier quality performance, including regular audits, assessments, and corrective actions to ensure suppliers meet our stringent quality standards.
• Quality Assurance Processes: lead the development and optimization of quality assurance processes for incoming raw materials, components, and finished products. Ensure all products comply with internal and external quality standards.
• Performance Monitoring and Reporting: establish key performance indicators (KPIs) for quality metrics, including defect rates, on-time delivery, and customer satisfaction. Provide regular reports to senior management and stakeholders.
• Issue Resolution: investigate and resolve quality issues, ensuring timely implementation of corrective and preventive actions.
• Regulatory Compliance: ensure all commodities comply with relevant industry standards and regulations (e.g., ISO, industry-specific standards). Stay updated on regulatory changes and adapt quality processes accordingly.
• Continuous Improvement: drive initiatives to enhance quality processes using tools such as Six Sigma, Lean methodologies, and root cause analysis. Foster a culture of continuous improvement within the team and across suppliers.
• Stakeholder Collaboration: work closely with procurement, production, R&D, and other departments to ensure seamless integration of quality processes and objectives.
• Customer Focus: ensure customer satisfaction by addressing quality-related feedback and complaints promptly and effectively.
Qualifications
• Education: Bachelor’s degree in Engineering, Quality Management, or a related field. An advanced degree (e.g., MBA) is a plus.
• Experience: Minimum of 5 years of experience in a quality management role, preferably within the manufacturing, consumer goods, or retail sectors.
• Technical Skills: Proficiency in quality management tools and techniques, including Statistical Process Control (SPC), Six Sigma, and root cause analysis.
• Regulatory Knowledge: Strong understanding of industry standards and regulations.
• Communication Skills: Excellent written and verbal communication skills, with the ability to effectively collaborate with internal teams and external partners.
• Problem-Solving Skills: Strong analytical and problem-solving abilities, with a focus on driving continuous improvement.
• Software Proficiency: Experience with quality management software and data analysis tools.