Summary
An opportunity for an immediate start to work as an apprentice within a long-established business with a vast focus on sustainability. We are looking for someone to provide general office duties to ensure the office is well organised and running smoothly, and wants to be a part of a developing, fast-paced company.
Wage
£14,722.50 a year
Training course
Business administrator (level 3)
Hours
Monday to Friday: 8.00am - 4.00pm or 9.00am - 5.00pm.
37 hours 30 minutes a week
Possible start date
Tuesday 22 April
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Office Administration: Assisting in General office administration including managing emails, photocopying, and other administrative duties
* Customer service: Assist with customer inquiries via phone calls and emails in a professional manner
* Product Organisation: Preparing products for tradeshows, photo shoots and product launches
* Mail Management: Efficiently handle incoming and outgoing mail
* Project Assistance: Supporting various projects by coordinating tasks and ensuring deadlines are met
* Travel Booking: Assist in the planning and booking of business trips
* Internal Communication: Managing emails, letters, and other forms of internal communications
* Departmental Support: Provide assistance to various departments with their ongoing tasks
* Supply Management: Order and maintain janitorial products, office supplies, and consumables
* Meeting Coordination: Set up meeting rooms and arrange refreshments as needed
* Financial Tasks: Supporting uploads of team credit card expenses
* Any other duties as assigned
Where you’ll work
95 BURY OLD ROAD
WHITEFIELD
MANCHESTER
M45 7AY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BURY COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator L3 Standard.
College attendance will be required one day a month.
Requirements
Essential qualifications
GCSE in:
* English (grade C/4 or above or equivalent)
* Maths (grade C/4 or above or equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience
* Physical fitness
Other requirements
Within this role you will have the opportunity to work with 11 departments and develop a range of skills.