Customer Care Assistant, Magherafelt - Northern Ireland
Client: McDonald's
Location: Magherafelt
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 7206bb639ef0
Job Views: 7
Posted: 03.03.2025
Expiry Date: 17.04.2025
Job Description:
Overview
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. You will deal with customers and ensure everything runs smoothly in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and helping to create a warm and welcoming atmosphere. It is your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
You will be working in a fast-moving, high-energy environment, and we’re looking for a genuine smile along with the ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous, and helpful behaviour will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are a must. The ability to maintain high energy levels while working both efficiently and productively is essential.
Benefits: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
This role will be based in our newly opened Magherafelt Restaurant. Your training and development will take place between our Antrim and Ballymena Restaurants before we open. Access to your own transport would be desirable.
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