Full time 37.5 hours per week - Permanent
*Previous applicants need not apply
Wiltshire Health and Care are looking for an enthusiastic and thorough administrator who, with the Education and Training team, will maintain appropriate and efficient administrative procedures and information systems for Wiltshire Health and Care staff. To support the Education and Training staff with administration processes to enable the smooth running of the service.
Main duties of the job
To receive, process and record information; updating databases/lists. To follow up and obtain outstanding information; providing administration support to the Education and Training Team. Also to act as a central point of contact for all calls/enquiries to service, redirecting calls, taking messages and dealing with enquiries where appropriate. Support the Data Custodian to ensure departmental information systems, data usage and storage of information is secure. To maintain excellent channels of communication with all team members and connected departments/agencies.
About us
Wiltshire Health and Care provides community-based health services, enabling people to live healthy independent lives. Our Vision is to enable people to live independent and fulfilling lives for as long as possible. We are an NHS partnership organisation, focused entirely on delivering quality health and care to the people of Wiltshire - not on making a profit.
There has never been a better time to join us. Community services are expanding as part of the NHS Long Term Plan and the population of Wiltshire has never needed the energy, enthusiasm and commitment of our community-focused teams more than now. You will join a friendly and supportive team who live our values of Quality, Integrity, Partnership, and Change, which were developed with our staff, patients, and carers.
If you already live in or near Wiltshire, you'll know that it is a great place to live and work: rolling countryside, bustling market towns, and vibrant city life combined with excellent transport links and good schools. If you are looking to move to the area, we offer local employment and a chance to play a crucial role as part of your new community straight away. What are you waiting for?!
Job responsibilities
Please see the attached Job Description (under Supporting Documents) for more information regarding the role and to access the full person specification.
Person Specification
Qualifications
* Educated to GCSE level or equivalent with A-C passes including English and Maths.
* RSA III or equivalent in typing/word processing.
* Comprehensive knowledge of MS Office.
* Knowledge of Minute taking.
* Knowledge of data protection and confidentiality.
* Evidence of recent IT training/qualification such as ECDL or equivalent.
Experience
* Administrative/secretarial experience in a busy environment working to tight deadlines and managing conflicting priorities.
* Experience of working on a variety of spreadsheets and databases at an advanced level.
* Experience of setting up systems/processes and of writing work and process procedures.
* Experience of effective time management and prioritisation.
* Experience of managing a busy diary confidently and effectively without constant referral to the manager.
* Experience of managing and supervising staff including coaching, mentoring, supervision and appraisals.
* Experience of working in a healthcare setting.
Additional Criteria
* Access to a vehicle that can be used for business purposes and hold a full and valid driving licence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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