Location: Harlow, CM20
Salary: £26,000 - £27,000
Working Hours: Monday-Friday (8.30 – 5.30)
Job Code: JD1992
Administrator
Our client, based in Harlow, is seeking a highly motivated Administrator to provide exceptional support and contribute to their ongoing success.
If you're passionate about delivering top-tier customer service and excel at planning and organisation, this is your chance to make a real impact.
You'll be the first point of contact, resolving queries and ensuring tasks are completed to a high standard, consistently meeting client KPIs. Ideally, you’ll bring previous experience in a fast-paced customer service environment, having handled a high volume of calls.
Your excellent communication skills will be crucial, enabling you to build strong relationships and effectively negotiate and influence.
*In this role you will be required to work a Saturday morning (which will be 1 in 4) and will be paid at an additional rate but is included in the above advertised salary bracket*
If you're a proactive, customer-focused individual looking to grow within a dynamic team, we encourage you to apply.
Key Responsibilities:
* Serve as the initial point of contact, delivering consistently high-quality customer service to clients and residents.
* Maintain regular communication with engineering staff, providing detailed information on scheduled works and job sheets.
* Provide excellent administrat...