Job Summary
To maximise our MSU (Mobile Service Units) productivity, effectiveness and profitability, to support all branch accounts and to drive profitable growth. To ensure all operational & maintenance policies & procedures are adhered to.
Essential Functions/Responsibilities:
1. Support the Branches SG&A, NSFE and Revenue controls
2. Drive productivity of MSU’s
3. Track working times from time sheets and trackers (Time for Time)
4. Reduce travel times of our fitters and down time
5. Upskill our techs to work on all types of our equipment
6. Support the Cappellotto and LAG aftersales department
7. Validate all job cards and parts replenishment and stocks
8. Manage, coach and support MSU’s and Grays tanker workshop to ensure successful management & efficiency of the times
9. Provide ongoing support, training and development to branch MSU & workshop staff
10. Deliver cost & productivity savings through process improvement
11. Accountability for EH&S inspections and lead issue closure rate to ensure 100% are closed within 30 days
12. Drive EH&S policies and procedure adherence & ensure MSU’s are maintained to the highest possible standards (kept clean and tidy & that at all times compliance of the Company’s EHS Policy through quarterly audits).
13. Deliver cause and effect analysis for any accidents which may occur and implement preventative measure to ensure no further occurrences
14. To ensure work is progressed and maintained through workshops plus all staff are aware of & adhere to the Company’s servicing and inspection guidelines.
15. To encourage good workshop practices & ensure tool registers are maintained and reported monthly
16. To drive vendor spend down with relevant Branch managers
17. To ensure MSU productivity and continue to drive in-source of maintenance activities (supported by Cost Benefit Analysis)
Whilst the above outlines the main duties of the post, the list is not exhaustive and duties may need to change in the light of future developments or as directed by management and business needs.
Knowledge/Competencies /Requirements
18. Demonstrated Leadership skills
19. Understanding of all TIP branch and workshop metrics in production
20. Excellent communication skills both internally & externally
21. Motivational skills and able to energise MSU’s and workshop teams
22. Excellent communicator & strong facilitation skills
23. Negotiation Skills
24. IT literate
25. Good presentation skills
26. Ability to understand and deliver against liquidation targets
27. Knowledge of Tanker/trailer maintenance procedures & standard times (i.e. Matrix or other maintenance/compliance software)
28. MSU/Workshop Supervisor experience
29. Detailed knowledge of all ALS/Matrix applications
30. Good people recruitment and development experience
31. Enthusiastic with a strong desire to succeed plus a real commitment to driving 100% branch
satisfaction
32. Organisational ability and be able to prioritise workloads and meet deadlines
33. Self motivated
34. Understanding of and ability to apply the TIP Values
TIP Trailer Services employs staff at more than 70 locations and at more than 50 maintenance facilities throughout 16 European countries. Our employment opportunities are diverse and available at a variety of locations.
TIP is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals.
Hiring is subject to background check
Interested candidates should send their CV and cover letter to:
Name: Les Dunbar
Email: -group.com
Hiring Manager: Les Dunbar HR Manager: Julie Preston
Closing Date:
Essential Functions/Responsibilities:
35. Support the Branches SG&A, NSFE and Revenue controls
36. Drive productivity of MSU’s
37. Track working times from time sheets and trackers (Time for Time)
38. Reduce travel times of our fitters and down time
39. Upskill our techs to work on all types of our equipment
40. Support the Cappellotto and LAG aftersales department
41. Validate all job cards and parts replenishment and stocks
42. Manage, coach and support MSU’s to ensure successful management & efficiency of the times
43. Provide ongoing support, training and development to branch MSU
44. Deliver cost & productivity savings through process improvement
45. Accountability for EH&S inspections and lead issue closure rate to ensure 100% are closed within 30 days
46. Drive EH&S policies and procedure adherence with designated MSU’s ensuring they are kept clean and tidy & that at all times compliance of the Company’s EHS Policy is adhered to.
47. Deliver cause and effect analysis for any accidents which may occur and implement preventative measure to ensure no further occurrences
48. To ensure work is progressed and maintained through workshops plus all staff are aware of & adhere to the Company’s servicing and inspection guidelines.
49. To encourage good workshop practices & ensure tool registers are maintained and reported monthly
50. To drive vendor spend down with relevant Customer Service Managers
51. To ensure MSU productivity and continue to drive in-source of maintenance activities (supported by Cost Benefit Analysis)
Whilst the above outlines the main duties of the post, the list is not exhaustive and duties may need to change in the light of future developments or as directed by management and business needs.
Knowledge/Competencies /Requirements
52. Demonstrated Leadership skills
53. Understanding of all TIP branch and workshop metrics in production
54. Excellent communication skills both internally & externally
55. Motivational skills and able to energise MSU’s and workshop teams
56. Excellent communicator & strong facilitation skills
57. Negotiation Skills
58. IT literate
59. Good presentation skills
60. Ability to understand and deliver against liquidation targets
61. Knowledge of Tanker/trailer maintenance procedures & standard times ( eg Matrix )
62. MSU/Workshop Supervisor experience
63. Detailed knowledge of all ALS/Matrix applications
64. Good people recruitment skills and development experience
65. Enthusiastic with a strong desire to succeed plus a real commitment to driving 100% branch satisfaction
66. Organisational ability and be able to prioritise workloads and meet deadlines
67. Self motivated
68. Understanding of and ability to apply the TIP Values