This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be fully committed to the administration role within HR. The role will be demanding and requires outstanding attention to detail, accuracy and professional communication, both orally and written. The successful candidate needs to work with their own initiative whilst possessing a collaborative approach. Responsibilities: Key responsibilities include, but are not limited to: Support the National HR department in a broad range of administrative duties, within your allocated office/s Provide administration support covering the entire employee life cycle from onboarding through to the exit interviews, processing employment changes such as probations, department and office transfers Accurately and comprehensively collate information in readiness for payroll reporting Update the payroll software and HR database with new employee and relevant change information, ensuring employee records are kept up to date and supporting documents are saved to employee files Ensure all workflows are actioned and reflected in the HR database, payroll software and on payroll reports in a timely fashion Carry out Right to Work checks for new employees and alert a senior team member of any visa queries Issue new starter references and respond to all reference requests including ex-employee, mortgage and visa applications Process DBS checks Respond to work experience and intern queries Produce simple reports and update people data Be the first point of contact for all HR-related administration queries relating to your client group and escalate complex queries as necessary Process HR-related expenses, if required, for the National HR team Process HR related filing/e-filing for the National HR team Provide cover for equivalent team members and their client groups when they are absent Technical skills, experience & knowledge: Excellent administrative skills and experience Demonstrable customer service skills Able to analyse information quickly and respond as necessary Professional and personally credible Collaborative - able to work well with a range of people Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function. Ethical approach to managing data. Understanding that you will be handling sensitive information about the company and its employees, therefore exercising discretion and confidentiality at all times Required Skills & Qualifications: Strong, demonstrable administration experience with an understanding of HR procedures Excellent interpersonal, oral and written communication skills Excellent attention to detail Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint Confident in handling and auditing numerical data and calculations Ideal requirements: Understanding/working knowledge of Access or other HR database system/s Experience of working in shared services and/or experience working within professional services advantageous Experience in payroll and/or financial administration