Job Description
Operations Manager - Warehouse Unloading Operations
Our company is looking for a self-directed, customer service-driven leader to oversee a team of truck unloaders within a distribution center. The ideal candidate will plan, direct, and coordinate the daily operations and unloading of trucks in a warehouse owned by our customer. Food or grocery warehouse experience is a plus.
Salary: $75,000-$85,000 a year, depending on experience.
Experience and Education Requirements:
* Minimum 3 years of warehouse management experience
* Strong knowledge of warehouse operations and unloading procedures
* Experience with managing budgets and ability to create and maintain various management reports
* Intermediate computer experience, ideally with Microsoft products; specifically Microsoft Excel
* Excellent interpersonal communication, leadership, and customer service skills
* College degree but not required
Essential Duties and Responsibilities:
* Scheduling of personnel based on client needs and schedule
* Ensuring safety in the workplace and efficiency as priorities
* Interact daily with the customers to ensure effective communication
* Creating daily work logs and transmission of data to corporate
* Creating various reports and distribution of those reports
* Auditing of daily labor and billing reports
* Handling deposits and cash
* Overseeing human resources-related matters, including recruitment, training, file maintenance and confidentiality, employee coaching, conflict resolution, progressive discipline, worker's comp and adherence to state and federal requirements
* Other duties as deemed necessary
Mental and Physical Requirements:
* The ability to operate independently with minimal supervision
* The ability to make decisions, problem-solve, prioritize and direct the workforce in an ever-changing, warehouse environment
* Excellent multi-tasking skills
* Being adept at seeing the 'big picture' as well as the small details
* Stands, bends, stoops, squats, reaches, twists, and otherwise moves continuously during the workday
* Frequently walks throughout the workday
* Occasionally reaches above shoulder level to lift or otherwise move objects that weigh 30 - 50 pounds
* Occasionally pushes and pulls
* Functions and operates comfortably in a very active fast-paced environment
* Endures extreme temperatures of heat and cold
* Withstands loud noise and distractions
* Timely and regular physical attendance is required to properly manage the unloading process
Pre-employment Requirements:
* Provide proof of and eligibility to work in the United States
* Pass a pre-employment drug screen
* Consent to a criminal background screening
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