At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Senior Risk & Controls Analyst An excellent opportunity has arisen for a Senior Risk & Controls Analyst to join our highly respected Risk, Assurance and Remediation team with our Life Division. This role will have a blended approach between working from home and our office in Stirling (2-3 days) and will support the Head of Risk. The role holder will be responsible for M&G Life first line risk reporting, ensuring governance requirements are suitably planned and executed to achieve the desired outcomes and meet the M&G plc expectations of first line accountabilities in maintaining and reporting on its control environment. Key Responsibilities: Support the planning and manage the delivery of first line risk, assurance, controls testing and oversight outputs and the applying the requirements of M&G’s Operational Risk Framework To be responsible for the quality of the business area risk profile and keeping supporting documentation and systems up to date e.g. Risk registers, issue closures, controls descriptions, risk acceptances, assessments etc. Attend and support risk governance meetings when required Work alongside, support and coach colleagues to ensure the team provides and maintains an excellent service to all stakeholders To plan and drive proactive risk management, including identification of control weaknesses, root cause analysis into major issues and control failings, and ensure action plans are in place to mitigate and resolve identified issues in retained and outsourced processes Assess and monitor control environment metrics and other MI for the business area and/or material outsourcers to provide insight on trends and themes emerging Drive / lead projects and team improvement initiatives To advise and support the Business in delivery of change programmes and risk assessments, e.g. Notifiable Evets Remediation Programme Conduct QA oversight, assurance reviews and/or the KCA programme in order to provide senior management with ongoing comprehensive end-to-end assurance over key business processes, and work alongside colleagues to feedback results To monitor the remediation of issues, and events discussing outcomes with relevant stakeholders and ensuring MetricStream remains updated in line with operational risk standards To operate and drive a culture of risk and controls awareness within the local business area, providing active communications, guidance and training to the business area when required Support the analyst(s) and team manager(s) in providing first line risk activities and oversight Identify problem areas, trends, and risks associated with processes Maintain proactive communication with senior management including regular updates on engagement progress and identified or potential issues Work flexibly and building collaboratively constructive and supportive working relationships with teams across M&G plc and suppliers Keep abreast of industry trends, regulatory and business issues impacting self-certification Key Knowledge, Skills & Experience: Experience of applying quality assurance and quality control methodologies within a Financial Services operational environment Experience of controls assurance and testing Experience of implementing risk, assurance and/or oversight methodologies Experience of risk management, assurance and/or supplier oversight in regulated financial services organisations. Pro-active approach to problem solving, understanding root causes, and driving continuous improvement Strong analytical mind and an eye for detail Strong communication and influencing skills Working knowledge of life and pensions products, markets and competitors Working knowledge of M&G products, systems, services and distribution methods (Preferred) Working knowledge of BaNCS system (Preferred) Work Level: Experienced Colleague Location: Kildean, Stirling Recruiter: Amy Curtis Closing Date: 06/12/2024 We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, physical, mental health or neuro-divergent conditions. We participate in the Disability Confident ‘Offer an Interview’ scheme, which means that candidates with disabilities or long-term health conditions who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying. These candidates are also supported to ensure they have the best opportunity to demonstrate that they can do the job. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careersmandg.com