Control Room Manager
About the Role
DP World London Gateway have an exciting opportunity for an experienced Control Room Manager. This role is responsible for maxmising the control room's efficiency and productivity while ensuring and leading safety, compliance, security, and people development. Whilst developing relationships with internal and external clients and stakeholders, as well as role modelling our principles, to support the overall business strategy.
NOTE : This is an on site, Monday - Friday role.
How you will contribute
1. Leadership and management of the Control Room including 4 Control Team Leaders and 4 shift teams.
2. Direct and drive a performance management culture within the team, ensuring that staff meet their targets in line with the business needs and have regular engagement with their line managers.
3. Direct and drive operational efficiency and productivity in Control by proactively looking for continuous improvement and development opportunities.
4. Manage recruitment, alongside the Control Team Leaders as appropriate, for the Control Room, carrying out interviews, providing meaningful feedback, ensuring equal opportunities and ensure Control Team Leaders are taking responsibility for driving induction, onboarding and training.
5. Work with the Control Team Leaders on succession planning for the Control Room.
6. Develop your team, through coaching, mentoring, providing feedback and working collaboratively with the People team.
7. Ensure a proactive mid-long-term plan is in place for the Control Room, considering training needs, business needs, systems, and operational efficiencies.
8. Oversee the management of employee relations for the Control Room, in line with legislation, policies, procedures and collective agreements.
9. Work with the Operations management team in achieving and sustaining the Terminal Operational Targets and Metrics.
10. Ensure that a safe and healthy work environment exists by being responsible for leading, improving and engaging with Health, Safety, Environment and Security Policies and Procedures.
11. Provide reporting and data insights into the Control Room operations.
What you will bring
12. Experience of working in Container Terminals to have an understanding of the type of issues that arise and how to resolve the matters in an efficient and timely fashion.
13. Previous experience working as an effective manager in a fast-moving operational business.
14. Excellent Health & Safety knowledge and understanding with ability to work in a safety critical environment.
15. Strong, demonstrable proactive, people management and leadership experience.
16. Excellent systems and IT knowledge and ability.
17. Ability to interface and efficiently communicate and build meaningful relationships at all departmental levels, and present clear and concise reports/presentations.
18. Demonstrable experience of proactive problem solving and innovation, driving operational efficiency.
19. Ability to work with resilience and positivity under pressure and in a fast paced, changeable environment.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.