About the Role
We are seeking a highly organized and enthusiastic Administrative Officer/Receptionist to support the day-to-day running of our contracting business. As part of our growth and development as a business, this role will play a crucial part in maintaining a positive and efficient work environment.
Key Responsibilities
* General administrative duties including record keeping, answering the phone, and dealing with general enquiries, data input, and appointment making.
* Assisting with the on-boarding and compliance process, including sending and receiving client/candidate paperwork and documents, preparing contracts, and ensuring deadlines are met.
* Processing amendments to contracts, booking and recording candidate holidays and absences, and processing timesheets to ensure payments are made on time.
* Providing excellent customer service, speaking to candidates and clients over the phone, and supporting with Employee Relation duties and wellbeing support.
* Front of House: Management and organization of the Wilmslow reception, greeting staff, clients, and delegates into the office, and ensuring they follow the sign-in process and are aware of health and safety protocols.
* Supplies: Maintaining and ordering office supplies, ensuring adequate stock levels.
* Facility maintenance: Supporting the facilities manager with any office maintenance requirements, such as fire alarm testing and PAT testing.
* Visitor Management: Point of contact for all visitors to the Wilmslow office, ensuring a professional and welcoming environment is maintained.
Requirements
* Strong organization skills, ability to multitask, and adapt to change.
* Excellent customer service, confident with IT, and strong interpersonal skills.
* Excellent communication skills, both written and verbal, and attention to detail.
About Us
We are an inclusive employer and are committed to providing a positive and efficient work environment. If you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.