* 12 months Fix Term Contract (FTC)
* Starting ASAP
* Hybrid - 2 days a week in Waterloo
We’re looking for an experienced User Experience Researcher to join our team and lead research efforts for our web and app products.
What You’ll Do
o Conduct qualitative and quantitative research to inform product decisions.
o Work closely with product managers, designers, and other stakeholders in agile squads.
o Design and execute user studies, including usability testing, surveys, and interviews.
o Deliver actionable insights to influence product strategy and design.
o Collaborate with cross-functional teams to champion user needs across the business.
What We’re Looking For
o 3+ years of experience in UX research for digital products (preferably marketplaces or e-commerce).
o Skilled in usability testing, surveys, remote/in-person studies, and data analysis.
o Excellent communication, collaboration, and stakeholder management skills.
o Familiarity with tools like UserTesting.com, survey platforms, and research panels.
o Organized, adaptable, and a team player with a user-first mindset