Administrative opportunity has arisen in South Kent Coast Admin team
Calling all organised and motivated individuals!
South Kent Coast Mental Health Team have an exciting opportunity for a dynamic Administrator to join their friendly Mental Health Together team based at Coleman House in Dover
About the Opportunity:
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside Consultant Psychiatrists, Community Mental Health Nurses, Occupational Therapists, Psychologists and other healthcare professionals.
What You'll Do:
• Be the friendly voice answering phones and responding to enquiries.
• Manage the Team's schedule, efficiently booking appointments.
• Prepare and meticulously maintain clinical records and correspondence.
• Assist clinical staff with administrative tasks.
Who You Are:
• A self-starter with a go-getter attitude and a forward-thinking approach.
• Flexible and adaptable, thriving in a fast-paced environment.
• Exceptionally organised with a keen eye for detail.
• Proficient in Microsoft Office applications with strong IT skills.
The varied role of the Administrator will include:
• Supporting the team to action work requests via the Mental Health Together generic inbox, including the processing of referrals on the patient administration system (Rio)
• Clinic Management, booking appointments.
• Having contact with patients, carers, relatives, and other external stakeholders.
• Typing letters and reports.
• Using the patient record system RIO (training provided).
• Taking and screening phone calls and managing the MHT mailbox.
• Ordering of stationery and other items as required via our SBS system (training provided).
The successful applicant must exhibit empathy and compassion, have a professional and flexible attitude, like being part of a Team, have initiative, good communication, and interpersonal skills, can prioritize workloads, deal with challenging situations and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Benefits
•Annual leave allowance starting at 27 days per year (when working full time) + Bank Holiday’s.
•Access to the fantastic NHS pension scheme.
•Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).
Please see detailed job description and person specification attached.
The varied role of the Administrator will include:
• Supporting the team to action work requests via the Mental Health Together generic inbox, including the processing of referrals on the patient administration system (Rio)
• Clinic Management, booking appointments.
• Having contact with patients, carers, relatives, and other external stakeholders.
• Typing letters and reports.
• Using the patient record system RIO (training provided).
• Taking and screening phone calls and managing the MHT mailbox.
• Ordering of stationery and other items as required via our SBS system (training provided).
This advert closes on Monday 11 Nov 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .