Job overview
An opportunity has arisen for a motivated and enthusiastic person to join the South Glos. Later Life Community Mental Health Team (CMHT) & Specialist Care Home Enhanced Dementia services (SCHEDS) as an administrator. The Later Life service in South Glos. is based at Kingswood Civic Centre. The successful applicant will work from our Kingswood base.
We are looking to appoint a highly motivated, enthusiastic, flexible and resourceful individual with experience and/or an interest in working with service users accessing mental health services. CMHT is a multi-disciplinary team receiving referrals and providing assessments for older adults with complex and challenging mental health needs.
We are looking for a reliable and organised individual with proven administration & secretarial skills, a warm and friendly telephone manner, experience of typing, notetaking and enjoy being a team player.
This is a 15 hour post, days of work will be Tuesday & Wednesday 0900-1700.
The post holder will work closely with the other administrators and will report to the Lead Admin and Team Manager, and also support the Medics, Senior Practitioners and Registered Professionals (Key Workers) to ensure the service meets service user outcomes, its key performance indicators and key stakeholder requirements.
Please note - this vacancy is not eligible for a sponsorship.
Main duties of the job
The main responsibility will be looking after referrals into this service and maintaining records relating to this.
To provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary team.
This will include being the first point of contact for that team, ward or department and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls.
There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.
The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (Rio).
The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.
The post holder will be key in arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates. Their work is managed rather than supervised and they are accountable for their own actions – manager is available for reference but generally, they will manage their own workload.
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