Location: Civic Square, Civic Centre, Windmillhill Street, Motherwell, ML1 1AB
Salary: £33,558 - £38,811 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
Work From Home: Hybrid
INTERNAL APPLICANTS MUST APPLY VIA MYSELF
This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.
Business and Digital is committed to delivering responsive digital and technical services to all areas of the council and support the development of the council hub model throughout North Lanarkshire.
We have created a new position of Technology Improvement Officer (ICT) to support our Field Services technical support service. This includes developing and supporting the provision of ICT support to schools and wider Field Service provision to all employees of the council. The predominant aspects to the role will require the post holder to provide support to quality management and improvement, risk and mitigation, process optimisation, training and education, data management and reporting, collaboration and communication while exercising initiative and independence in dealing with a wide range of technical problems and issues.
Located in Civic Square, Motherwell, the postholder will be required to organise their workload to meet the objectives of the service and communicate service improvements to staff.
The post holder must possess an HNC (or equivalent) in a technology-related subject along with extended experience in operation, installation, maintenance, and repair of technology equipment in the context of fulfilling service strategy. Excellent communication skills and problem-solving skills are essential, as is the ability to work with others as part of a team or on your own initiative.
Possession of a Health and Safety qualification is desirable, as is experience with technology in educational environments.
It is also essential that the postholder can travel throughout North Lanarkshire.
35 hours per week - Monday to Thursday - 08:45 to 16:45 - Friday - 08:45 to 16:15.
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays, and a wide range of benefits available to you. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care, you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description.
The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. We believe Fair Work can boost creativity, realise untapped potential and increase productivity.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
***PLEASE NOTE WE DO NOT ACCEPT CVs IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***
Applications for this job cannot be made online. Please refer to the advert for further information.
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