Anti-Social Behaviour Team Leader
London, Peterborough & Northampton
£38,000 - £45,000
Permanent
Hyde is looking to recruit an Anti-Social Behaviour Team Leader.
Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers to build better futures.
As an Anti-Social Behavior Team Leader at Hyde, you will be working within the Anti-Social Behaviour Team to manage, supervise, and support ASB Officers, ensuring the delivery of an efficient, proactive, and reactive, customer-focused ASB service to our customers.
Responsibilities• Manage the team to deliver an exceptional ASB Service in line with regulatory and legal requirements.• Supervise and support ASB Officers in handling a full range of ASB cases, providing coaching and guidance on complex matters and advice on the preparation of Legal enforcement documents.• Monitor and manage team performance to achieve KPIs and customer service standards.• Build and maintain partnerships with internal teams and external stakeholders, including local authorities, police, and community organisations.• Oversee the effective use of specialist equipment such as mobile CCTV and noise monitors.•...