Job summary Band 3 Upper GI Surgical Secretary An exciting opportunity has arisen for an experienced medical secretary to join our team as a medical secretary within the Upper GI surgery department. You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support. We are looking for enthusiastic and motivated individuals who can manage the fluctuating demands of a busy Consultant Surgeon. You will need to be flexible and have excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. You must have the ability to multi-task and work in a busy, ever changing environment. You will be able to work on your own initiative as well as within a team with well developed communication and interpersonal skills Additional working pattern details: Monday to Friday Main duties of the job As a surgical secretary, you will provide a comprehensive secretarial service to our consultant surgeons. This includes, but is not limited to, diary management, correspondence, referrals, phone calls, email management and general day-to-day office administration. The ideal candidate needs to have a high level of attention to detail and be able to work well under time constraints to ensure that local and national targets are met with regards to patient pathways. You will be the first point of contact for patients, our multi-professional colleagues and outside sources with queries and you will need to exercise initiative and judgment when dealing with these enquiries to ensure they are dealt with efficiently and appropriately. These contacts are made in a variety of ways therefore excellent communication skills on all levels are essential. You will also be responsible for managing and overseeing the elective surgery waiting list as well as planning and co-ordinating surgical admissions for our patients. As part of the secretarial service, you will be required to touch type from audio dictation a variety of documents. The role requires a certain level of understanding of medical terminology. As a secretary you will be dealing with a lot of confidential and sensitive information and our ideal candidate will understand the importance of maintaining confidentiality when dealing with personal information. About us With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you. If you like to be kept busy, enjoy variety and have good attention to detail whilst under pressure, then you could be the person we are looking for to enable us to deliver an excellent service. Date posted 11 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 318-25-T0135 Job locations Gloucestershire Royal Hospital Gloucester GL1 3NN Job description Job responsibilities Please reference the attached Job Description and Person Specification for further information regarding this role. Job description Job responsibilities Please reference the attached Job Description and Person Specification for further information regarding this role. Person Specification Experience Essential Previous experience of dealing with members of the public Experience of using own initiative, prioritising workload and utilising organisational skills Desirable Previous experience working in a busy office Previous medical secretary/hospital/NHS service experience Experience of data entry, maintaining databases and data validation of electronic records Working experience of TRAK/EPR/PACS/Infoflex Knowledge Essential Good command and understanding of English, punctuation and grammar Excellent verbal and written communication skills Excellent and accurate attention to detail Good computer skills with working knowledge of Microsoft Office including Word, Excel, Outlook/Diary management Desirable Knowledge of NHS systems Qualifications Essential GCSE English and Maths at Grade C or above Desirable Typewriting / word processing RSA Level 3 or equivalent practical experience NVQ in Administration level 3 computer literate in Microsoft Office packages Person Specification Experience Essential Previous experience of dealing with members of the public Experience of using own initiative, prioritising workload and utilising organisational skills Desirable Previous experience working in a busy office Previous medical secretary/hospital/NHS service experience Experience of data entry, maintaining databases and data validation of electronic records Working experience of TRAK/EPR/PACS/Infoflex Knowledge Essential Good command and understanding of English, punctuation and grammar Excellent verbal and written communication skills Excellent and accurate attention to detail Good computer skills with working knowledge of Microsoft Office including Word, Excel, Outlook/Diary management Desirable Knowledge of NHS systems Qualifications Essential GCSE English and Maths at Grade C or above Desirable Typewriting / word processing RSA Level 3 or equivalent practical experience NVQ in Administration level 3 computer literate in Microsoft Office packages Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Gloucestershire Hospitals NHS Foundation Trust Address Gloucestershire Royal Hospital Gloucester GL1 3NN Employer's website https://www.gloshospitals.nhs.uk/ (Opens in a new tab)