Knaves Beech Business Centre, Davies Way, Loudwater, Wooburn Green, High Wycombe HP10 9QR, UK ● Wimpole St, Marylebone, London, UK Req #77280
28 January 2025
Retail Operations Food Safety Manager
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Retail Operations Food Safety Manager, there’s never been a better time to join.
The Retail Operations Food Safety Manager is responsible for driving and monitoring compliance with the food safety governance strategy for retail equity and Franchise and AFH platforms to ensure key risk areas have effective mitigation and control measures in place, striving for continuous improvements.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity, with some pretty brilliant perks to sweeten the deal:
* Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
* A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
* The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
* 50% discount in all Costa-owned stores, and 25% off in other participating stores
* Private medical cover thanks to our Private Healthcare scheme
* And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity, and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.
What you’ll do
Being a Retail Operations Food Safety Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
* Providing expert and strategic advice and insight to the business including both central support and operational teams, to ensure Costa meets its legal and moral obligations to provide safe food and drink to our millions of customers
* Ensuring all required Food safety policy and procedures are produced and reviewed as necessary to meet legal requirements and Costa brand standards
* Retail and AFH HACCP, ensuring that Costa’s allergen management systems are all aligned to HACCP activity
* Management of 3rd party audit programme and ensuring 3rd party audits are delivering against agreed objectives to drive positive change in food safety and quality
Who you are
It’s your unique ingredients we’re interested in:
* Technical or Quality & Food Safety Management experience in product manufacturing & Retail environment
* Track record of implementing Governance programs for Supplier Approval, Manufacturing process technology across multiple product categories, Q&FS in manufacturing, distribution, and stores
* Strong verbal, written, communication, and analytical skills
* Completed formal training in Quality systems management e.g., ISO 9001, FSCC 2200, BRC Food standard, BRC Distribution standard, IFS Food Quality Management
* Ability to travel in Region for audit & visits
Location
London – Hybrid
* Job Family UK_B Grade_SC
* Job Function Global Functions - Procurement / Supply Chain
* Knaves Beech Business Centre, Davies Way, Loudwater, Wooburn Green, High Wycombe HP10 9QR, UK
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