Banqueting Floor Manager - Pall Mall, London The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests. Benefits of working at the Royal Automobile Club: 40-hour week with paid overtime Free meals on duty Paid birthday day off Perkbox discount scheme European RAC cover Interest-free season ticket loan Christmas off Staff uniform Generous pension Employer-paid health cash plan 24/7 Employee Assistance Programme Staff Parties Purpose of the role: We are urgently looking for a Banqueting Floor Manager who will be responsible for the smooth running of our banqueting events. Directing the team to deliver the requirements specified by the event organiser to ensure an exceptional member and guest experience. As a Banqueting Floor Manager, you will be based in our stunning Pall Mall clubhouse, delivering consistent and professional conference or banqueting experiences that are memorable and leave members and their guests highly satisfied. Pall Mall hosts a variety of high-profile events including conferences, committee events, private parties, and weddings, averaging over 40,000 covers a year in banqueting alone Responsibilities: Liaise with Chefs Hold staff event briefings Ensure event runs according to the specific requirements set out by the event organiser About you: Previous experience in a luxury banqueting environment, working to tight deadlines Demonstrable experience of managing floor staff Strong desire to deliver exceptional customer experience at all times Good communication skills Team player Club Values: HEARTS Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club Excellence - Excellence is not an achievement; it is something we strive for every day. Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism. Respect - Showing consideration and understanding to our members and colleagues. Trust – Acting with fairness, honesty and integrity. Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation. Please visit our website for more information about our Club Vision and Values What happens next: All applications will be reviewed Immediate interview dates available