Building Manager Bournemouth | £42,000 Up to 10% Discretionary Bonus About the Role An exciting opportunity has arisen for an experienced Building Manager to take charge of a dynamic mixed-use development in Bournemouth. This vibrant site comprises high-end residential apartments, modern office spaces, and a variety of retail outlets, offering a unique and engaging environment to manage. As the key point of contact for residents and commercial tenants alike, you will oversee the day-to-day operations of the building, ensuring smooth functionality, high service standards, and compliance with all relevant regulations. You will lead a dedicated team and work closely with contractors and stakeholders to maintain a thriving and well-managed property. Key Responsibilities General Building & Facilities Management Oversee the management of all residential, commercial, and retail spaces within the development. Build and maintain strong relationships with key commercial and retail tenants, ensuring their needs are met efficiently. Ensure the site is presented to the highest standards at all times, including cleanliness, landscaping, and general maintenance. Manage and coordinate on-site staff, including security, cleaning, and maintenance teams. Oversee all repair and maintenance activities, ensuring a prompt and efficient response to issues. Supervise contractor access and permits, ensuring compliance with site regulations and maintaining high service levels. Foster strong relationships with key partners, including estate developers, service providers, and external stakeholders. Implement initiatives to enhance the sense of community within the development, including resident engagement programs, events, and promotions. Monitor and manage the building's expenditure budget, ensuring cost-effectiveness and value for money. Residential Tenancy Management Handle enquiries, schedule viewings, and negotiate lease agreements. Manage the full tenant lifecycle, from initial vetting to check-ins and departures, ensuring a seamless rental experience. Work to maximise rental income while keeping rents competitive within the local market. Assist with arrears management and liaise with tenants on rental payment issues. Oversee tenancy renewals and ensure apartments remain in excellent condition between occupancies. Provide regular performance reports and attend strategic meetings with senior management. Health & Safety, Security & Compliance Ensure the development remains fully compliant with health and safety regulations. Conduct regular inspections of communal areas, residences, and commercial spaces. Oversee security operations, ensuring a safe and welcoming environment for all occupants. Liaise with local authorities, emergency services, and relevant stakeholders to ensure best practices in safety and security. Maintain accurate records and ensure all statutory and risk management requirements are met. Community & Stakeholder Engagement Act as the face of the development, fostering a welcoming and engaged community. Develop and manage relationships with local businesses, securing partnerships and resident benefits. Organise on-site events and initiatives to enhance the living and working experience for residents and tenants. Manage digital communications and social media channels to keep tenants informed and engaged. What We're Looking For Proven experience in building or facilities management within a mixed-use or residential setting. Strong leadership and team management skills, with experience overseeing on-site staff and contractors. Excellent customer service and communication abilities. A proactive, solution-oriented approach with strong problem-solving skills. Knowledge of health & safety regulations and compliance requirements. Ability to manage budgets and deliver cost-effective solutions. ARLA and/or IOSH qualification (preferred but not essential). Strong IT skills and familiarity with property management software and social media engagement. Working Hours Monday to Friday, 8:30 AM - 5:30 PM or 9:00 AM - 6:00 PM (with a one-hour break). This is an outstanding opportunity for a motivated and service-driven Building Manager to take ownership of a high-profile development and make a real impact. If you have the skills and experience required, we'd love to hear from you