Are you a confident, diligent and proactive individual who thrives in a fast-paced environment? Do you have experience working in a cross-functional team comprising individuals at all levels of an organization? Do you have impeccable organization, planning and communications skills with excellent stakeholder management? Do you also have experience working for a pharmaceutical service provider or within the industry working in the late-stage drug development process? We are currently looking for a dynamic Early Access Program Manager to join our EAP Team, so if any of these traits match you, we would love to hear from you!
Main Responsibilities
* Entire life-cycle program delivery from program award to close out.
* Full accountability and responsibility for success of the program in accordance with client expectations.
* Be the primary point of contact for client companies with whom we partner for the provision of their Exclusive Access Programs (Expanded Access and exclusive distribution programs) and have overall accountability for program delivery.
* Lead a cross-functional program team comprising stakeholders across Uniphar Group for the design, implementation and delivery of EAPs.
* Upon award of the program ensure all necessary contracts and agreements (Master Services Agreements, Statements of Work, Quality Technical Agreements, Data Processing Agreements, Safety Data Exchange Agreements and others as required) are in place.
* Take full accountability for the deliverables and Key Performance Indicators committed to for the assigned program.
* Onboard the client, their manufacturer and product(s) within the relevant Uniphar Group companies.
* Be the advocate for assigned clients within Uniphar Group to ensure a best-in-class service is delivered throughout the program life cycle.
* Collaborate with internal teams including regulatory, supply chain, quality and technical to ensure client requirements are implemented into the program in line with global regulatory requirements.
* Design, write and implement program specific processes and be accountable for processes being followed by the project team.
* Management of third-party vendors who are responsible for delivering a service for client programs.
* Maintain communication with the client, in line with the agreed program communication plan. This will include weekly and monthly meetings in addition to ad hoc communication.
* Manage scope changes throughout the program by receiving and understanding a request from the client, assessing contractual and operational implications and progressing as required with support from the internal cross-functional team.
* Have accountability for all program reporting requirements, at a time and frequency as agreed with the client.
* Delivery of Key Performance Indicators, including budgetary targets, as well as account relationship development objectives.
* Understand the client's plans for the asset in the context of the drug development and launch process to be able to predict, plan and execute transitions within the program.
* Identify opportunities for developing new business from existing clients with the Uniphar Group capabilities in mind.
* To carry out the relevant GDP SOPs as instructed by the RP of the Company.
Key Skills & Experiences
* Degree or Masters in HR or Business-related subject.
* 3+ years' experience in a HRBP or COE role.
* Confidence and impact to coach leaders with complex issues as well as support them through change.
* Experience developing pragmatic solutions and interventions that have a positive organisational impact.
* Analytical skills.
* Attention to detail, the utmost discretion when working with confidential data, and dedication to customer service.
* Focused on business outcomes and being commercially driven.
* Ability to work in an agile way. Comfortable with ambiguity. Not afraid to forge a path.
* Digital acumen, strong knowledge of HR systems and processes.
* Excellent relationship building and communication skills, with the ability to move between listening to, guiding and coaching others.
* Common sense: always spots opportunities to simplify and improve processes to drive better results.
Uniphar Background
Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.
Culture at Uniphar
From our leadership team and across all of our divisions, Uniphar lives and breathes four key culture pillars:
1. We have a People First approach, we do the right thing and take a stand for our people.
2. We foster a strong Entrepreneurial Spirit where Adaptability, Commitment & Resilience is embodied in our way of working.
3. We have a Common Purpose that connects our diversified businesses and people.
4. Finally, Trust is at the heart of how we operate.
Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.
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