Work in collaboration with the Enhanced Recovery Nurse Practitioner, Consultant Colorectal Surgeons, Head of Nursing for Surgery, Matrons and wider multidisciplinary team to facilitate the provision of high-quality care and a streamlined service for all patients undergoing elective colorectal surgery within the Enhanced Recovery Programme. Ensure that clinical practice is patient centred, evidence based and delivered within the scope of the NMC Code of Professional Conduct, Trust Policies and Guidelines. Establish and maintain effective communication with patients and their relatives/carers including at times of breaking bad news. Act as an expert resource and communication point for patients, relatives and staff, providing support and guidance. Ensure that a supportive teaching and learning environment is in place. Ensure high levels of patient satisfaction are achieved and that patient feedback is monitored to further enhance and respond to patient experiences. Continually monitor effectiveness of the Programme, taking a leading role in adjustments and improvements to further develop the pathway. In conjunction with the Clinical Lead, Head of Nursing for Surgery, Matrons and relevant clinical health care professionals, assist in the development of policies, protocols and procedures necessary to support practice. As part of the pathway, ensure effective discharge planning commences at the start of the patient journey, involving the multidisciplinary team as necessary. Be a proactive role model in ensuring the patient pathway is optimised and timely discharge is promoted. Contribute to delivering relevant health promotion and disease prevention education to patients. Act as a role model by working with staff and patients in an advisory, teaching and supportive capacity whilst maintaining professional competence, authority and credibility. Promote patient engagement with the Enhanced Recovery protocol, ensuring that the needs of the patient are always at the centre of their pathway of care. Ensure that any safeguarding issues are raised appropriately in accordance with Trust policy, to enable investigation in relation to vulnerable adults or children. Provide patients with information and preoperative counselling regarding perioperative management. Offer an advisory service to patients immediately following discharge. To work closely with the stoma nurse team and the opportunity to develop stoma nursing competencies in order to work collaboratively and fluidly to provide expert care to our colorectal patient group. To take responsibility for maintaining individual professional registration requirements. To maintain own level of competence for relevant clinical practice procedures and update knowledge as required. To promote and maintain effective working relationships and communication with all health professionals involved in the patient pathway. Act as the patients advocate through effective support and information, enabling them to make informed choices and decisions concerning treatment. document and report all care provision and changes to a patients condition in accordance with NMC Documentation Standards. Act as a role model within the clinical area. Adhere to the Trust values in all working relationships to patients, carers and staff. Teach and facilitate learning opportunities to nursing staff, other multidisciplinary team members and medical staff. Demonstrate good leadership skills and ensure that communication is effective between the patient, relatives and members of the multidisciplinary team, and ensure appropriate nursing input into patient care discussions. Ensure communication is used effectively in the interests of patient care, including the use of handover and clinical incident reporting if necessary. Demonstrate politeness, courtesy and sensitivity in dealing with patients/clients, visitors/relatives and colleagues, maintaining good customer relations and recognising individuality and rights for each patient in line with Trust Values. Promote inclusivity and diversity within your role. Participate in the setting of standards for nursing practice and for care involving the multidisciplinary team. Understand local audit processes and take opportunities to initiate local audit and participate in Trust audits locally. To maintain stock control and order specialist supplies within current resources. To be forward looking and promptly escalate to manager any staffing issues or other resource issues which may impact on staff or patient care and safety. To keep updated with current research in Enhanced Recovery. Work in collaboration with the Matron in the development of the service in relation to national initiatives such as Care Quality Commission Standards and NICE guidelines. Assist in entering and updating patient information into the Trust IT systems. Be aware of budgetary implications when implementing care and treatments, ensuring that they are in the patients best interest. To contribute to a healthy and safe working environment by adhering to health and safety regulations and Trust policies. To fully participate in the Trusts appraisal system review and personal development planning process on an annual basis. Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process. To undertake any other duties at the request of the line manager which are commensurate with the role, including project work, internal job rotation and absence cover. Fulfil all NMC and Trust requirements for training, update and continuous professional development. Assist and participate in developing and delivering training for other healthcare professionals. To be responsible for own professional development and identify areas of learning reflecting Trust priorities. To adhere to professional code of practice, have an innovative approach, challenge where appropriate. To act as a positive role model for health professionals and act as an ambassador for the surgical division. Provide professional leadership within the programme to ensure that all staff use evidence based practice and adhere to the NMC Code of Professional Conduct. Address complaints proactively to minimise the distress to the individual concerned. To support local and national networking at a strategic level, that reviews and validates standards of practice, innovation and quality of care provided to patients in the Enhanced Recovery Programme. Record any incidents or undue occurrences reported to you or witnessed by you in line with the Trust Policy using the Datix system Assist in the development of audit tools to assess both quantitative and qualitative outcomes for Enhanced Recovery service users. Be responsible for maintaining the Enhanced Recovery database for Colorectal Surgery Facilitate the teaching and education of the nurses involved in the delivery of the programme to enable competency and confidence. Undertake audits of the Colorectal Surgery Enhanced Recovery Programme. Contribute to Colorectal Surgery Enhanced Recovery research projects. This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.