Summary
We are seeking to appoint an Apprentice Administrator to provide admin support to the school's office function. As a part of this role, you will complete the L3 Business Administration apprenticeship standard and achieve the Business Admin Diploma at Level 3.
Wage
£11,778 a year
Training course
Business administrator (level 3)
Hours
The apprentice will work 30 hours a week, exact hours to be agreed between the apprentice and their manager.
30 hours a week
Possible start date
Monday 7 April
Duration
1 year 3 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
General administration duties include:
● Producing a variety of letters/communication home to families as directed.
● Minute taking as directed.
● Data input onto Management Information Systems.
● Filtering and distributing incoming post and emails.
● Assisting colleagues with the preparation of documents for the whole school and/or departmental meetings and events.
● Undertaking data/evidence gathering.
● Providing a friendly, professional and customer focused service to all stakeholders.
● Ensuring all general enquiries (email, face-to-face, telephone and letters) are responded to in a sensitively and timely manner, in accordance with procedures and directing difficult/ complex enquiries to the appropriate staff.
● Undertaking main reception and student services reception cover duties as and when required.
Additional Information
● Undertake any such duties commensurate with the post as directed by the Headteacher/Line Manager.
● As part of the wider duties and responsibilities, the apprentice is expected to promote and actively support the school’s responsibilities towards safeguarding.
● Develop a good knowledge and understanding of the Data Protection Act 2018 and a willingness and commitment to ensure compliance of this and any associated data-related legislation.
● Develop and maintain an awareness of mental health issues affecting both colleagues and students/learners and in act in a supportive way that helps others and enables them to be open about any issues affecting them.
● The apprentice will be fully supported during the apprenticeship and will receive a full induction in school and ongoing training.
Where you’ll work
Pucklechurch CE VC Primary
Castle Road
Pucklechurch
Bristol
BS16 9RF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
The training will be delivered by SGS College, Filton and the apprenticeship is delivered over 15 months with an additional 3-month
End Point Assessment.
In addition to the Knowledge Skills and Behaviours set out in the apprenticeship standard, SGS College will also embed a City and Guilds Diploma in business administration.
This covers the following mandatory units:
Principles of business administration
Personal and professional
development
Managing performance
Your organisation
Communication in a business
environment
Project management
ICT for business
In addition, learners will be required toselect one relevant optional unit.
More training information
Throughout the course the apprentice will be working on their portfolio and new learning in the workplace. As well as managing a project to improve a process in their work environment. This will prepare them for their EPA by allowing them to document their skills, experiences, and
achievements, creating a showcase of their professional development and knowledge to real-world scenarios.
The diploma in business administration and knowledge set out in the apprenticeship standard is delivered through 10 classroom based lessons. During this time the knowledge for the diploma and the standard will be delivered face to face. The Apprentice will
be required to attend college one day a week during this period.
Requirements
Essential qualifications
GCSE in:
* English (grade 4 and above)
Desirable qualifications
GCSE in:
* Maths (grade 4 and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills
* Team working
* Initiative
* Non judgemental
* Patience
Other requirements
The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. The position is subject to an enhanced DBS disclosure. Please note that applicants may be subject to online/social media presence checks.