Job Type: Permanent Build a brilliant future with Hiscox The role The Service Delivery Underwriting teams are located regionally throughout the UK mainly in our regional underwriting hubs including Colchester and York. The team forms part of Hiscox UK’s central operations function and are responsible for the volume underwriting of our referrals across new and existing business. The team directly influence the delivery of portfolio underwriting targets and play a pivotal role in the portfolio change cycle. Service Delivery Underwriters work with the regional teams to deliver superb service in line with the agreed sales strategy. The role will provide a breadth of development opportunities and exposure to our products, state of the art new underwriting platform and underwriting strategy. What you’ll be doing You’ll be underwriting our Art and Private Client products in line with our high standards This will be across both our direct and broker distribution channels and household, motor and travel insurance policies. Working towards set targets each month including profitability, GWP, conversion, retention, cross-sell, referral rate reduction, quo t e s pe r da y, turnaround times, w or kflow m anage m en t, p hon e s er v i c e and pro s pe ctin g. Developing your sales skills and appreciation of sales and underwriting strategy in collaboration with the wider teams and regions Effectively negotiating with both internal and external parties and identified points of contact within brokers Challenging non-standard underwriting decisions leveraging the expertise of product specialists and underwriting managers Showing courage and innovation by spotting process improvements and how we can do things differently to improve the customer experience and drive profitable growth Our must haves You’ll have some experience as an underwriter within personal lines of business A logical and analytical thinker A natural flair for building relationships enabling you to develop close rapport with brokers A collaborate team player who understands that their teams success is their own success Be an ambassador of Hiscox and demonstrate ‘going the extra mile’ dedication and commitment in a fast growing and demanding area of the business Ambitious and driven, someone who can self-motivate and achieve results Ideally Diploma CII qualified or exempt through relevant experience as defined by the FCA Diversity and Hybrid working At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance. We anticipate the successful candidate for this role will be in the office up to 2-3 days per week in the office This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other. LI-LP1 LI-Hybrid Work with amazing people and be part of a unique culture