What you’ll do
** THIS ROLE IS PRIMARILY HOMEBASED, BUT YOU WILL NEED TO BE IN THE STOKE OFFICE 1 DAY PER WEEK **
The role:
The National Account Manager role is a particularly unique in Vodafone Global Enterprise. Focused managing existing large global enterprise customers, delivering best in class account management, ensuring erosion of existing revenue is minimised and revenue is optimised were possible, identifying and exploiting whitespace to grow your portfolio of accounts. Leveraging existing global relationships as well as brand new engagements to drive growth. This is someone who is capable of building relationships, awareness and trust across their base of accounts and someone who can work effectively across both UK and global stakeholders to realise their account strategy/development plans.
This role will also require you to work closely with our Product, Solution Sales, Legal and Commercial teams to deliver bespoke and off the shelf solutions to customers.
Key accountabilities:
1. Actively pursue new opportunities and build new customer relationships
2. Acquire a minimum number of key contacts as defined and agreed within your sales plan through and agreed outbound contact strategy.
3. Develop a comprehensive sales plan through effective landscaping to efficiently and effectively identify, qualify, propose, negotiate & close Sales opportunities across the Vodafone portfolio
4. Identify & manage customer requirements needed to complete proposal &/or contract.
5. Deliver a “best in class” customer experience in all interactions & dealings with prospective clients.
6. Work on large, multi-national accounts.
7. Build & manage Sales pipeline to ensure a minimum of 4x Sales target.
8. Ensure all sales opportunities are recorded and progressed using all of the tools available to you, in an accurate & efficient manner, through Vodafone’s CRM system.
Who you are
9. Effective Relationships & Networking
10. Thinking & Acting Strategically
11. Ability to work as part of a global and local team.
12. Desire to delight customers by tailoring solutions to help them realise business ambitions.
13. Strong commercial and business acumen.
14. Multi-Stakeholder Management
15. 2+ years Inside Sales or industry-related experience.
16. Ability to achieve and exceed sales targets in a B2B, complex sales environment
17. Proven ability to target accounts and using techniques such as MEDDIC / Solutions Selling to uncover true needs and decision-makers to progress opportunities through the sales funnel.
18. Forecasting and reporting skills
19. 2-year Public Sector /Local MNC experience