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Band 8a Service Clinical Manager (Head Orthoptist)
Band 8a
Main area: Orthoptics
Grade: Band 8a
Contract: Permanent
Hours: Part time - 22.5 hours per week
Job ref: 820-6663985-CF-B
Site: Moseley Hall Hospital
Town: Moseley
Salary: £53,755 - £60,504 pro rata
Salary period: Yearly
Closing: 20/03/2025 23:59
Job overview
An exciting opportunity has become available for a highly motivated, innovative and experienced Orthoptist to join the team of clinical and operational leads within the Inclusion Services Group. This opportunity to share the role of Service Clinical Manager (SCM) has come about because of the planned partial retirement of the current post-holder.
We are looking for an individual who wants to be part of a group management team focused on delivering safe, high-quality care in the community to children, young people, and families. The role sits within the Inclusion Services Group, which includes Paediatric Eye Service, Speech and Language Therapy, Occupational Therapy and Physiotherapy services, including traded teams, Community Paediatrics, Neurodevelopmental Pathway (NDP) and Child Developmental Centres. Collaborative working across the services in the interest of children and young people is actively encouraged, to share best practice and make efficient use of resources.
The Community-based Eye Department comprises a small team of 4 Orthoptists, 1 team administrator, and 1 Optometrist, who work together to deliver care to the children across the south Birmingham area. This includes provision of the National Vision Screening programme, assessment and treatment of children within 4 health centres and 6 special schools and a Multi-disciplinary Down’s Syndrome clinic. Joint optometry and orthoptic clinics are based across the South of the City.
Main duties of the job
* Provide clinical operational leadership and responsibility for the Service(s) listed in Appendix 1, which will include clinical advice and expertise where required.
* Maintain a Complex Clinical Caseload in the respective clinical field where necessary, requiring the post holder to maintain their own professional knowledge and personal development.
* Provide Clinical leadership in the development of clinical/standard operational processes, ensuring clinical policies and practices are in place and adhered to for all services.
* Maintain visibility within clinical areas and support staff regarding clinical matters/patient care, ensuring patients receive the best possible outcomes and experience.
* Provide Service clinical operational leadership/support for all student and educational placements in the group of services, where required.
* Support the Divisional on-call rota when requested.
* Provide support in the overall management of budget(s) for the Service(s) listed in Appendix 1.
* In partnership with Divisional colleagues, constantly review and improve the service(s), taking into account local and national guidelines and in collaboration with Professional Leads.
* Support the facilitation of robust CIP identification, reporting, and monitoring approach for Services listed in Appendix 1, providing clinical expertise to ensure that clinical outcomes continue to be delivered.
* Work with the Group Clinical Manager, Group Manager, and Divisional AHP Professional Lead to develop the strategic overview for continuing quality improvement within service(s), providing leadership and clinical support to clinical staff to enable change.
* Work with the Divisional management team to develop new clinical initiatives and service developments to improve service outcomes for patients while ensuring that plans are in place to monitor Quality impact assessments.
* Promote development of audit activity to enable benchmarking of services and clinical governance processes in collaboration with other Service Clinical Managers and Professional Leads.
* Ensure robust communication systems exist for the dissemination of information to Teams.
* Work with patient experience to resolve concerns and complaints both locally & formally, where able. This may require support from a wider MDT.
* Maintain and improve clinical performance standards, in conjunction with the wider clinical team by monitoring compliance through relevant clinical audits.
* Support services in overseeing improvements required where identified through clinical audits as per divisional clinical audit plan.
* Work with the Group Clinical Manager and Divisional AHP Professional Lead in developing a clinical Strategy for the service(s) listed in Appendix 1.
* Ensure service users are involved in the evaluation and development of service(s) listed in Appendix 1.
* Ensure adequate practice support is available for all relevant start groups in partnership with the Group Clinical Manager, Group Manager, and Divisional AHP Professional Lead.
* Support the Service Manager in delivering activity and performance of services, including clinical oversight of demand & capacity planning.
* Lead on the recruitment and retention of staff within service(s) listed in Appendix 1.
* Proactively identify and manage risks within the service portfolio.
* Ensure integration of governance and quality improvement processes at service level ensuring service is properly represented at Divisional Governance Committees and agreed actions are implemented.
* Lead on the training and development of identified staff, while overseeing the training programme for the service portfolio.
* Responsible for clinical delivery and performance within the service(s).
Person specification
Qualifications
* Degree level education or equivalent experience.
* Membership/Registration of relevant professional body.
* Evidence of continuous professional development.
Experience
* Significant clinical experience in relevant professional area.
* Significant relevant experience working at senior management level.
* Significant relevant experience of and exposure to performance setting and monitoring.
* Significant experience of managing budgets within financial constraints/targets.
* Significant experience of line managing staff/teams.
* Experience in preparing reports to be presented to senior level stakeholders and committees.
* Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues.
* Experience in identifying education and training needs of staff, supporting them in their professional development.
* Experience of managing budgets.
Skills
* Knowledge of local health economy.
* Knowledge of current NHS Framework.
* Comprehensive understanding of quality agenda for NHS.
* Excellent organisational skills.
* Ability to work on own initiative without frequent supervision.
* Excellent interpersonal skills and ability to build rapport and credibility with clinical and managerial Teams.
* Process mapping skills.
* Knowledge of workforce planning, recruitment, and retention.
Personal Qualities
* Self-motivated.
* Ability to prioritise and meet tight deadlines.
* Willingness to learn and share knowledge.
* Proven leadership skills; strong, inclusive leadership style.
Other Job Requirements
* Ability to be independently mobile to travel across the Trust area.
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long-term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC is an advocate of diversity and strives to mirror the community we serve as much as possible.
We are committed to and actively promote equality of opportunity for all staff, and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC is striving to redress these imbalances. The Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. To ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
* Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements.
* Attractive relocation payment if you relocate to the local area.
* Discounts for local and national retailers.
* Dedicated well-being services for all employees.
* Flexible working where possible.
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Birmingham Community Healthcare NHS Trust
3, Priestley Wharf
Holt Street
Birmingham Science Park
B7 4BN
Office hours: Monday to Friday: 8.30 am - 5.00 pm
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