Job summary The Ophthalmology Department at York Teaching Hospitals NHSFT are recruiting for a band 3 Senior Healthcare Support Worker to join our welcoming and growing nursing team. We are looking for skilled applicants with experience in ophthalmology clinics and a passion for providing high quality care, to support the diverse range of patients attending our eye clinics. The role will be cross-site between York Hospital and our fantastic new facility at The Community Stadium, with the opportunity to develop skills and knowledge across all areas of the eye clinic. A significant emphasis will be on mentoring less experienced members of the team, including new starters. If you're an experienced Healthcare Assistant looking to take the next step in your career, then this role might just be for you Application tip Shortlisting is based on your demonstration of the essential critiera, therefore please ensure you provide examples in your application Main duties of the job Continue to provide excellent patient care in undertaking tasks involved in the patient journey for example: Testing Vision Measuring IOP Conducting Humphrey visual fields tests Instilling eye drops under supervision of registrants Attending to patients' general and specific needs during their visit Inclusive of many other duties of HCAs Leading on audit and improvement projects in the eye clinic, with the support of the leadership team. Mentoring less senior members of the team, including new starter HCAs Providing guidance and support for all staff members, leading in terms of attitude, energy and quality of care. Upholding and providing a shining example of the Trust's values at all times. Assisting nurses, doctors and AHPs in treatment rooms for procedures such as intravitreal injections, across sites (York Hospital and Stadium) where appropriate. About us Our benefits We offer a range of benefits to support our staff including: Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages. Date posted 13 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time, Part-time Reference number 419-6891844-SHW-CSD Job locations Ophthalmology Dept, York Hospital and York Community Stadium Wiggington Road York YO31 8HE Job description Job responsibilities A full description of the role is available in the attachment: job description. Across our organisation, people are guided by values that were co-developed with staff: we are kind ; we are open ; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitmentnhs.net As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. Job description Job responsibilities A full description of the role is available in the attachment: job description. Across our organisation, people are guided by values that were co-developed with staff: we are kind ; we are open ; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitmentnhs.net As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. Person Specification Experience Essential Previous experience working and communicating with the public in a health/social care/educational role Desirable Experience in mentorship/teaching Experience working within a team in a healthcare environment Skills Essential Demonstrate high quality and effective communication skills. Basic IT literacy and experience with CPD and patient records. Using initiative when problem solving, working independently and without direct supervision. Ability to manage own workload, taking advice of nursing and consultant colleagues. Knowledge Essential Sign-off on all appropriate band 2 HCA tasks specific to ophthalmology. Desirable Evidence of knowledge of ophthalmic anatomy, testing, disease and treatments (giving examples) Qualifications Essential A minimum of Grade C or above in English and Maths, at GCSE level (or equivalent, e.g. Level 2 functional skills) Level 3 vocational qualification in a health/social care related subject, or willingness to complete the level 3 Diploma (QCF) appropriate to the clinical area, as provided by the organisation, within 24 months Person Specification Experience Essential Previous experience working and communicating with the public in a health/social care/educational role Desirable Experience in mentorship/teaching Experience working within a team in a healthcare environment Skills Essential Demonstrate high quality and effective communication skills. Basic IT literacy and experience with CPD and patient records. Using initiative when problem solving, working independently and without direct supervision. Ability to manage own workload, taking advice of nursing and consultant colleagues. Knowledge Essential Sign-off on all appropriate band 2 HCA tasks specific to ophthalmology. Desirable Evidence of knowledge of ophthalmic anatomy, testing, disease and treatments (giving examples) Qualifications Essential A minimum of Grade C or above in English and Maths, at GCSE level (or equivalent, e.g. Level 2 functional skills) Level 3 vocational qualification in a health/social care related subject, or willingness to complete the level 3 Diploma (QCF) appropriate to the clinical area, as provided by the organisation, within 24 months Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name York and Scarborough Teaching Hospitals NHS Foundation Trust Address Ophthalmology Dept, York Hospital and York Community Stadium Wiggington Road York YO31 8HE Employer's website https://www.yorkhospitals.nhs.uk (Opens in a new tab)