Applicants should meet the following criteria:
1. Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
2. Proficient in the use of a PC, including the use of software and systems
3. Basic financial awareness
4. Previous administration experience in a private healthcare environment.
5. Previous hospital experience preferred
Duties of this role include:
6. To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
7. First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
8. Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
9. 25 days holiday per year + bank holidays, increasing to 30 days with service
10. Private Pension Scheme
11. Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
12. Friends & Family Hospital Discounts
13. Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
14. Non-contributory life insurance
15. Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
16. Access to resources, tools and services to support your wellbeing
17. Employee recognition programmes
18. Industry leading training and development opportunities
…and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.