Software Solutions Manager required for a flooring estimating software company. This role is fully remote and the successful candidate will be expected to work flexible hours dependent on the business requirements. The ideal candidate will either came from a software/technical background and looking for a more customer facing role or from a technical sales background looking for a step up in their career. This role has the scope to grow into a Technical Director role within the business.
Software Solutions Manager Job Overview
Build an in-depth working knowledge on how the software application for flooring retailers is used and benefits customers
Project this knowledge externally by taking potential customers through the process of setting up a trial, managing their familiarisation, pricing and quoting the modules of interest, leading to a customer take up, and potential sell-on of additional modules
Responding to warm leads to begin an engagement with potential customers (possibly some cold calling)
Listening to customer feedback and formulating priorities and specifications for product development; extending product to offer a one stop shop for a flooring retailer's overall business process
Directing the internal technical team in product development and priorities and deadlines; deciding which IT resources to allocate a tech task to
Software Solutions Manager Job Requirements
Come from a Technical/ Software Development background
Customer service and ...