Job Description
As an Assistant Manager you will be responsible for a strong team, you'll coach and inspire the team to deliver excellent customer service to ensure customers return time and again, driving forward both turnover and revenues. Assist the Manager to achieve financial KPIs, including wages, wastage and shrinkage, together with non-financials such as customer service/feedback, internal audit and standards and compliance.
What you will get from us as an Assistant Manager:
* Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business
* A great Team to work with where you can progress and make a difference at all levels
* Access to mental health first aiders
* Ongoing incentives to reward your performance
* Company Pension scheme
* Apprenticeship scheme to continue your development
* Generous discount at TPRG and on our amazing benefits hub
What will you do as an Assistant Manager?
1. Confidently and professionally handle customer complaints and difficulties and ensure all colleagues understand the importance of driving customer loyalty
2. Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, establish customer needs and hel...